Agmt 2005 New World Systems - Laserfiche WebLink

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Exhibit F/CUSTOMER REQUESTED STANDARD SOFTWARE ENHANCEMENTS AND/OR CUSTOM SOFTWARE Page 3 e. CORPUS Interface ($30,000 Estimated) (Costs not to exceed $45,000) Two-way real-time interface. With New World providing consultation, Customer is responsible for obtaining technical contacts and/or technical specifications from the third parties involved. f. Telestaff Interfacc (~I5,000): With New World providing consultation, Customer is responsible for obtaining Cechnical contacts and/or technical specifications from the third parties involved. g. Alameda County Warrant System Interface (AWS) ($30,000 Estimated) (Costs not to exceed X45,000) Two-way real-time interface. With New World providing consultation, Customer is responsible for obtaining technical contacts and/or technical specifications from the third parties involved. B. METHODOLOGY TO PROVIDE ENHANCEMENTS AND/OR CUSTOM SOFTWARE Definition of New World Responsibility This project includes the following activities to be performed by New World. Review of required features with Customer. Only items identified in Paragraph A above will be provided in this implementation plan. Preparation of Software Specifications Design Document (SSDD) to include: • menu samples • screen samples • report samples - Programming and programming test - On-site training, testing, and/or other support services using Exhibit B rates and tees. For modification requiring over 50 hours of work, New World utilizes a design document procedure (see B-2a below). For smaller modifications, New World uses a Request For Service (RFS) procedure. Both procedures are reviewed with Customer at apre-installation planning meeting. The RFS procedure utilizes a form with a narrative description and supporting documentation if applicable to deline the work to be done. CONFIDENTIAL (Revised 02/10/04) City of San Leandro, CA