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San Leandro, California Statement of Work 2.0 Project Organization The success of this project is predicated upon the mutual coordinated efforts of both organizations with the overall management being jointly directed by the New World Project Manager and the Customer Project Manager. New World Staff New World agrees to provide the dcsignated qualified personnel ("Designated Personnel") to perform the Services defined within this Scope of Work. Designated Personnel will remain assigned to the project until the conclusion of 'Go-Live' support; subject to continued employment with Ncw World and exclusive of personal emergencies beyond the control of New World. New World will staff the project with the following designated pcrsonnel (subject to change). Executive Sponsors: Mark Dvorak Vice President of Aegis Professional Services Mark is the executive New World Manager for Professional Services and Support over all Aegis projects. Mark will stay actively involved in the project implementation and may attend several on-site project status meetings. Jeff Sanders Director of Western Operations Jeff and his team of Project Managers and Trainers are responsible for the implementation of the Customer project. Jeff will be active in the projcct implementation and scheduling of resources. Jeff will have direct contact on a regular basis with the Customer Project Manager to ensure the highest level of satisfaction during project implementation. Sales Support /Customer Liaison Paul Bazzano Regional Vice President Paul is responsible for the customer liaison during and after the sales process. Paul will stay actively connected with the project and will be included on all project communications. Darien Kusler Regional Territory Manager Darien is responsible for the customer liaison during and after the sales process. Darien will stay actively connected with the project and will be included on all project communications. Customer Customer will staff the project with the following pcrsonnel: Customer Project Manager (TBD) Responsibilities include: • Primary contact for the NWS Project Manager. • Review monthly billable and implementation schedule. • Review and approve implementation schedule. • Communicate and inform high level managcment of project progress, issues, and process changes. • Conduct management briefings. • Approve project scope changes. • Manage scheduling. System Administrator (TBD) Responsibilities include: • Design and implement network connectivity.