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San Leandro, California <br />Statement of Work <br />1.1 Key Assumptions <br />This SOW and New World's costs to perform the SOW are based on the following key assumptions: <br />1. Customer has analyzed the licensed New World software, as represented, and has detenmined that it meets its <br />fimctional and business requirements. <br />2. Little or no customization or modification requirements for the Aegis application have been defined as of the <br />date of this SOW, except as defined iu responsc. <br />3. Work will be performed at Customer and/or New World's project offices and will be performed during <br />normal business hours, except when both parties agree otherwise. <br />4. The project assumes the deployment, implementation, and production use `go-live' on the current major <br />version of the Aegis applications. <br />S.New World may enter into subcontract agreements with Third Parties for performance of any part of New <br />World's duties or obligations, provided that in no event shall the existence of a subcontractor operate to <br />release or reduce the liability of New World to the Customer for any breach in the performance of New <br />World's duties or obligations. New World will act as prime contractor between other third party vendors <br />listed in the RFP response. <br />6.New World's Senior PM will be on site at least twice per calendar quarter. New World's Project Manager <br />will be on site as needed. <br />7. Customer shall provide the management effort and staff commitment required to fulfill their responsibilities <br />under the agreement. Customer shall also provide adequate work space for New World personnel when <br />they are on site. Customer also agrees to provide the training facilities and equipment required (e.g., space <br />and computers to train at least ten people concurrently). <br />Changes will be managed through the project Change Order Procedure described in Appendix A. <br />