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numbered from 1 to 10) <br />ii. type of each complaint <br />iii. the action taken for each inquiry and/or complaint <br />iv. the race and/or ethnicity of each complainant <br />v. the income of each complainant <br />vi. whether the case(s) were referred <br />vii. legal status of case(s) <br />viii. disposition of case(s) and settlement information <br />b. A narrative, irrespective of whether there are activities not in above <br />c. Additional information about any client, the nature of the inquiry and/or <br />complaint, and follow-up directly with the client, if requested by the <br />City. <br />The agency shall maintain all records of client information. <br />10. Claims for reimbursement will be submitted in the City's invoice form or <br />comparable form, at least quarterly, along with all source documentation (such <br />as copies of time sheets, payroll stubs, DE3 or employment or contract letter for <br />personnel costs, invoices or billings). To claim indirect costs, need to obtain <br />City approval of annual cost allocation plan. <br />21 <br />Agreement for Landlord Tenant Counseling Services, FY 2004-05 <br />City of San Leandro <br />G:\ctl\all council materia112004 07-19; Consent; Fair HousingWgreement 2004-05-FH.doc <br />