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` 2. Description of the Software. After installation on the City's network, the system will be ready for the City to use in the processing and tracking of business licenses. In addition to the functionality listed on the "Requirements Sheet" provided by the City, the system can perform the following. Approvals. The system allows the City to track approvals that may be required by other City departments before the license can be issued. Approval requirements are linked to business types. When all necessary approvals have been granted, the status of the license record will be changed to "Approved" so that the license can be issued and printed. Licenses with incomplete approvals may be tracked. Inspections. Field inspections may be tracked including the date of the inspection, inspector, type of inspection, disposition and status. Links to external data sets. The program is linked to business telephone directories, and may be linked to sales tax and property tax databases to assist the City in identifying unlicensed businesses. HdL is currently developing a link between the Business License system and AB 63 data to enhance this identification process. Renewals and pro-rations. The software will allow the City to maintain and track all types of licensing functions, including annual, daily, monthly, quarterly or semi- annualbasis. Licenses may also bepro-rated. Table driven. The system uses tables that establish the City's business rules, including rate types, fee types, penalty tables, renewal types, ownership types, business types, status types, agency preferences, geographic and address tables. All of these tables can be maintained by users with the appropriate level of security access. User de fined .gelds. The system provides nine user definable fields. The City may determine the field name, field length and field attributes (text, date, numerals). Data in these fields may be located using the Keyword Search tool. There are also two other user definable fields that function as drop down lists. Data in these fields may be located using the filter system or by opening a list. Report development and maintenance. The system contains a run time version of Crystal Reports, however if the City has a full version of Crystal 9, it may create additional reports and letters that are easily attached to the business license system through the Report Maintenance utility. An ad hoc reporting tool is also included in the system. It is easy to use for generating ad hoc lists and simple reports. 3. City Of San Leandro Requirements For Business License Application Consulting Services Agreement between [September 15, 2004] City of San Leandro and HdL Software LLC Page 14 of 34