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PROCESS EXPERT INTERVIEWS <br />TPG will conduct interviews with line staff, experts in the affected process <br />disciplines, internal and external stakeholders and department executive <br />sponsors. <br />REVIEW SYSTEM IMPLEMENTATION CONSIDERATIONS <br />A thorough examination of implementation considerations will be conducted, in <br />areas including scheduling, financial constraints, resource availability and <br />infrastructure capabilities. <br />AS IS PROCESS CAPTURE <br />TPG will conduct onsite workshops with all relevant business units (dispatch, <br />records, patrol, juvenile, investigations, administration, corrections, crime <br />analysis, etc.) to capture existing business processes. Workshops also include <br />review of current applications and definition of growth requirements. <br />EXISTING WORKFLOW ANALYSIS AND CURRENT SYSTEM FUNCTIONALITY <br />A thorough examination of existing business processes and current system <br />functionality will enable the project team to determine business rules and other <br />requirements for effective organization operation. <br />DEFINE INFORMATION INTEGRATION REQUIREMENTS <br />A clear definition of multi-system (CAD, RMS, FRS, Jail) information integration <br />requirements will enable San Leandro to easily measure the level of RFP <br />response vendor system integration. <br />City of San ,Leandro <br />Revised SOW and Cost Proposal ~ - ~ ~ ~ ~--- ~---~ w" <br />~_~. -- <br />ii <br />EXHIBIT A-1 <br />