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Alameda County Transportation Improvement Authority Special Transportation for Seniors and People with Disabilities the City limits, with the exception of medical care. Forty percent of San Leandro residents are Kaiser members and access to Kaiser facilities is critical. Many residents also use Eden Medical Center in Castro Valley and a variety of other medical services outside the City limits. 2. INTERIM SERVICE FOR INDIVIDUALS APPLYING FOR OR AWAITING ADA CERTIFICATION • Interim service provided within three business days upon receipt of application • Interim service provided at the request of a health care or ADA provider. We currently provide Interim Service. The majority of the Interim Service trips is for medical trips outside the city limits and is funded with the MSL Out-of--Town Medical Transportation grant. If we do not receive the MSL grant for medical transportation, we will not be able to meet the Interim Service need for medical trips. Describe how services will be coordinated with other Measure B paratransit services and/or mandated ADA paratransit services so that trips can be made throughout Alameda County. Examples of coordination may include (but are not limited to) reciprocal fare agreements, reciprocal agreements to provide trips into adjoining areas, arrangements for clients to ride on other systems, and transfer arrangements. Attach copies of agreements or memoranda of understanding for coordination if available. Resaonse• FLEX coordinates with other area transit services in the following ways: o FLEX Shuttle has stops at AC Tansit and BART providing access to regional transportation. o San Leandro uses the universal paratransit application developed through TAC. o We work closely with the City of Hayward, our Central County neighbor, most recently piloting the Hayward-San Leandro Shuttle Connection. This new service allows clients to transfer to the neighboring city's paratransit service. (Note: This service is being implemented based on a verbal agreement with the City of Hayward.) • How will you obtain and/or track necessary financial and operating information for program management and reporting? • If private vendors or contractors are providing the information, what steps will you take to verify or check the accuracy of the information? • If performance data is collected by sampling, what steps will be taken to ensure that samples are representative and randomized? G:\Oliver\Paratransit\FY 2010-11\MB Annual Program Application Cover FY1011.doc Page 11 of 17