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Alameda County Transportation Improvement Authority <br />Special Transportation for Seniors and People with Disabilities <br />• What needs or priorities have been identified that will be met by proposed service <br />changes? <br />What needs or priorities will still not be met even after implementing proposed service <br />changes? <br />How many potential riders do you estimate will use this service this coming fiscal year? <br />Response• <br />Needs/Priorities that will be met after implementing proposed services changes: <br />1. By eliminated the CTC service and expanding the Shuttle Service, we reduce <br />program costs and provide the greatest number of rides possible through the most cost <br />effective service. <br />2. The MSL grant for medical transportation will allow the City to serve critical medical <br />transportation needs. <br />Needs/Priorities that will not be met after implementing proposed services changes: <br />1. Elimination of the CTC reservation based service will impact less ambulatory riders <br />who use the service for non-medical needs. <br />2. Several workshop participants suggested that we keep both services and reduce the <br />number of days and hours based on peak usage. Unfortuately, this scenerio does not <br />achieve the needed costs savings. <br />FY 2010-11 Rider Estimates: <br />• 1600 Registered Riders <br />• 200 Unduplicated Riders <br />Is your program currently meeting the Minimum Service Levels? (See appendix) <br />^ Yes. ®No. ^ N/A -ADA-Mandated Provider. <br />If your answer is "No", which ones are you not meeting and how? <br />Response• <br />1. PROGRAM SERVICE AREA -Residents using this program are able to meet life needs, <br />including but not limited to major medical facilities, full service grocery stores and other <br />basic necessities if ADA services, or coordination between base programs are unable to <br />provide these trips. <br />The San Leandro Paratransit Service operates within the City limits. Trips for out of town <br />medical trips have been provided through a MSL grant. San Leandro has a wide range of <br />services and amenities that allows residents to meet the majority of critical life needs within <br />G:\Oliver\Paratransit\FY 2010-11\MB Annual Program Application Cover FYIOI l.doc <br />Page 10 of 17 <br />