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Alameda County Transportation Improvement Authority <br />Special Transportation for Seniors and People with Disabilities <br /> Minimum Service Level A Pro ram Exceeds this MSL if... <br /> for van/sedan trips Paratransit for avan/sedan trip. <br /> • Fares for Taxi trips should not exceed • If a rider pays less than 50% of the <br /> 50% of the total cost of the trip total cost of the trip for a taxi trip. <br />6. Regarding interim service for individuals <br /> applying for or awaiting ADA <br /> certification <br /> • Interim service should be provided • It provides interim service in less <br /> within three business days upon receipt than three business days. <br /> of application <br /> • Interim service should be provided at <br /> the request of a health care provider or <br /> ADA rovider. <br />7. Regarding reservations: <br /> • Programs should accept reservations • It accepts reservations before 8 am <br /> between the hours of 8 am and 5 pm and/or after 5 pm. <br /> Monday -Friday. • It acce is reservations on weekends. <br />G:\Oliver\Pazatransit\FY 2010-11\I\~ Annual Program Application Cover FY1011.doc <br />Page 17 of 17 <br />