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Alameda County Transportation Improvement Authority <br />Special Transportation for Seniors and People with Disabilities <br />Annual Program Submittal for Measure B Funding <br />Appendix <br />PAPCO Approved Minimum Service Levels <br /> Minimum Service Level A Pro ram Exceeds this MSL if... <br />1. Regarding who programs serve: <br /> • People 18 and above with disabilities • It serves minors with disabilities. <br /> who are unable to use fixed route • Seniors under 80 without proof of <br /> services. disability. <br /> • Seniors 80 and above without proof of <br /> a disability <br />2. Regarding the type of service programs <br /> provide: <br /> • Accessible individual demand- • It offers additional services for <br /> responsive service participants, such as group trips or <br /> meal delivery. <br />3. Regarding the time and days service is <br /> provided: <br /> • At least five days per week between • It offers service more than five days <br /> the hours of 8 am and 5 pm (excluding a week. <br /> holidays) • Its service hours begin before 8 am <br /> and/or extend after 5 m. <br />4. Regarding the service area of a program: <br /> • Residents using this program are able • It provides trips to locations beyond <br /> to meet life needs, including but not those which residents would travel <br /> limited to travel to major medical to fulfill life needs, such as <br /> facilities, full service grocery stores recreational trips outside city <br /> and other basic necessities, if ADA boundaries. <br /> services, or coordination between base <br /> programs are unable to provide these <br /> trips. <br />5. Regarding fares: <br /> • Fares should be comparable to East • If a rider pays less than they would <br /> Bay Paratransit and equated to distance for a com arable tri on East Bay <br />G:\Oliver\Paratransit\FY 2010-11\MB Annual Program Application Cover FY101l.doc <br />Page 16 of 17 <br />