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City of San Leandro Page 3 <br /> City-wide Customer Satisfaction Survey <br /> survey results no later than the end of June 2000. The Consultant shall specify in the <br /> proposal a suggested timeline for each aspect of work identified in Section 8, including <br /> but not limited to survey development, pre- testing, survey management, data analyses, <br /> and report preparation. <br /> E. Proposal Instructions <br /> Consultants interested in providing the aforementioned services to the City of San <br /> Leandro should prepare a proposal that includes the following features: <br /> • Name, address, telephone number, and fax number of firm; <br /> • Name and qualifications of principal consultant who will manage and oversee the San <br /> Leandro contract; <br /> • Proposed tasks and associated timeline for services described in Section B above; <br /> • Proposed methodology in handling the language diversity of San Leandro voters; <br /> • Fixed price to provide services indicated in Section B above, plus hourly rate for <br /> services not requested in Section B; <br /> • Any provisions of the City's Standard Contractual Agreement that cannot be <br /> complied with; <br /> • At least three references for whom consultant has performed similar work during the <br /> last three years. References should include name, position title, organization's name, <br /> address, telephone number, and language diversity requirements of the work <br /> performed for each reference; <br /> • Two samples of final written reports prepared by consultant that describe surveys <br /> similar to that requested in Section B above. <br /> F. Deadline for Proposals <br /> Consultants interested in performing this work should submit three copies of their <br /> proposal to the City not later than 5:00 p.m. on November 22, 1999. Proposals should be <br /> delivered in a sealed envelope to: <br /> Ms. Wandzia Grycz <br /> Assistant City Manager <br /> City of San Leandro <br /> 835 E. 14 Street <br /> San Leandro, CA 94577 <br />