8C Consent 2010 1206 - Laserfiche WebLink

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The San Leandro Transportation Management Organization ( SLTMO) with administrative assistance from the City of San Leandro continues to manage the operations of LINKS. This year, a rider survey was conducted to measure performance. Additionally, due to a change in grant funding, the Redevelopment Agency contributed $50,000 towards operation of the shuttle. The SLTMO is in the process of selecting a transportation contractor which will likely result in a decrease in operating costs. Specifics regarding the above follow for your information. LINKS Riders Survey A survey of LINKS riders was conducted the week of September 27, 2010. Over 200 riders participated in the survey, the highest number of participants yet. A few reasons might have been an incentive of $10.00 in Carrot Cash to be redeemed at the Farmers' Market and a change in the survey timing. Some key information from the survey is as follows: • 76% of the riders use LINKS to commute to work. • 67% live in San Leandro or Oakland. • 83% ride LINKS every day. • 78% stated that losing LINKS would create a financial hardship. • 25% of riders are low- income; another 8% are only one step above this level. The rider survey is a valuable tool in measuring ridership satisfaction, providing information to possibly improve the shuttle service, and providing required data and findings to agencies that award grant funding using ridership survey information, such as the ACCMA and MTC. Redevelopment Agency Contribution The $405,000 Lifeline Grant from MTC was initially awarded for FY 2008 -09 through FY 2010- 1 1. However, it took over a year and a half to enter into an agreement which resulted in a delay of the start date of the three -year grant until FY 2010 -11. The $195,000 budgeted to be received between July 1, 2008 and June 30, 2010 was not received which resulted in a cash flow issue and the need for a small infusion of funds. The Redevelopment Agency, which had funded the LINKS in previous years, stepped in to provide $50,000 to support the shuttle in FY 2010 -11. This contribution will be reported as a mid -year budget adjustment and the Lifeline Grant will now assist in funding LINKS operations through FY 2012 -13 assuring the continuation of LINKS. RFP Process for Selection of a Transportation Contractor The contract with MV Transportation, provider of the LINKS service, is scheduled to end on December 31, 2010. Thus, the SLTMO issued a Request For Proposals (RFP), for transportation contractors interested in providing the LINKS service in October 2010. The SLTMO received four proposals. Two companies were found to have a qualified management team, experience, the required types of vehicles, and rates that are 13 % -16% less than the current rates. The SLTMO interviewed the two and will be making its selection in December 2010.