10B Action 2011 0321 - Laserfiche WebLink

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computer equipped with a high -speed Internet connection and an approved web browser. 3.3.4. Redflex shall provide the Authorized Employee with access to the Redflex System for the purposes of reviewing the pre - processed Violations Data within six (6) days of the gathering of the Violation Data from the applicable Designated Intersection Approaches. 3.3.5. The Customer shall cause the Authorized Employee to review the Violations Data and to determine whether a citation shall be issued with respect to each Potential Violation captured within such Violation Data, and transmit each such determination in the form of an Electronic Signature to Redflex using the software or other applications or procedures provided by Redflex on the Redflex System for such purpose, and REDFLEX HEREBY ACKNOWLEDGES AND AGREES THAT THE DECISION TO ISSUE A CITATION SHALL BE THE SOLE, UNILATERAL AND EXCLUSIVE DECISION OF THE AUTHORIZED EMPLOYEE AND SHALL BE MADE IN SUCH AUTHORIZED EMPLOYEE'S SOLE DISCRETION (A "CITATION DECISION "), AND IN NO EVENT SHALL REDFLEX HAVE THE ABILITY OR AUTHORIZATION TO MAKE A CITATION DECISION. 3.3.6. With respect to each Authorized Violation, Redflex shall print and mail a Citation within five (5) after Redflex's receipt of such authorization; provided, however, during the Warning Period, warning violation notices shall be issued in respect of all Authorized Violations; 3.3.7. Redflex shall provide a toll -free telephone number for the purposes of answering citizen inquiries 3.3.8. Redflex shall permit the Authorized Employee to generate reports using the Redflex Standard Report System. 3.3.9. Upon Redflex's receipt of a written request from the Customer and in addition to the Standard Reports, Redflex shall provide, without cost to the Customer, reports regarding the processing and issuance of Citations, the maintenance and downtime records of the Designated Intersection Approaches and the functionality of the Redflex System with respect thereto to the Customer in such format and for such periods as mutually agreed upon. 3.3.10. Redflex shall provide, at no cost to Customer, expert court testimony for use by Customer in prosecuting Violations not to exceed 12 a total of appearances per year. Court appearances shall be performed by Redflex California employees only. Should Customer request expert court testimony from Redflex Traffic Systems Arizona offices such experts shall be provided to the Customer on a cost reimbursement basis only, which shall include reasonable travel expenses to appear at the venue for court testimony. 3.3.11. Such request must be made in writing with no less than fourteen (14) calendar day notification prior to court proceeding, when feasible and allowable. Otherwise, any request for testimony made in a reasonable manner and amount of time must be honored by Redflex. City will be provided with a local expert at no cost for up to 12 court appearances per year; however, 6