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EXHIBIT A <br />1.0 NOT APPLICABLE <br />2.0 SERVICE OVERVIEW <br />SCOPE OF SERVICES <br />The information below describes the most current status of the paratransit program. Depending on the <br />funds available, and the cost of service, these parameters may be expanded or reduced. It is the desire of <br />the City of San Leandro to maximize the level of service that can be provided for the fixed funds available. <br />The Flex Shuttle service includes the Shuttle Bus, Medical Trips and Interim Service. <br />2.0.1. Flex Shuttle Bus <br />The Flex Shuttle service consists (2) shuttle routes (North and South) within the CITY limits <br />at key locations such as residential facilities, shopping, transit and community centers. The <br />scheduled time points form two "one -way loops ". Eligible walk -on passengers can access the <br />shuttle at any shuttle stop. Deviated stops that are close to the shuttle route can be <br />accommodated for pick -up and drop -off. Passengers can also flag the vehicle to stop at any <br />safe location along the route. (See attached Flex Shuttle Schedule and Flex Shuttle Route <br />Map.) <br />The service began as a deviated -route service, allowing the shuttle to deviate off the route for <br />scheduled pick -up and drop -offs and then return to the scheduled time points. Although the <br />service has since been modified to a more traditional fixed -route shuttle it is the City's desire <br />to maintain the deviated -route service capability. CONTRACTOR will maintain this capability. <br />Shuttle stops and route may change within the contract period to meet demand. Changes will <br />be made in consultation with the CONTRACTOR, The CITY shall be solely responsible for <br />the identification, design, placement and maintenance of any fixed -stop locations. <br />Service Area: <br />Days of Operation: <br />Hours of Operation: <br />Holidays: <br />Eligibility: <br />Reservations: <br />Fare: <br />Accessibility: <br />Number of Vehicles: <br />Capacity: <br />North Route: <br />South Route: <br />City of San Leandro (incorporated City limits) <br />Monday - Friday <br />9:00 am — 3:00 pm (no stop in service for lunch /breaks) <br />Service does not operate on approximately 10 City holidays /year <br />Disabled Adults (18 +) and Seniors 60+ <br />None required, walk -on passengers <br />Free <br />Lift Equipped Wheelchair Accessible <br />(2) Buses <br />(Each) 22 Ambulatory, 7 Wheelchair <br />9 Stops, 38 Minute Loop (can change) <br />10 Stops, 51 Minute Loop (can change) <br />Non - Professional Services Agreement between July 1, 2011 <br />City of San Leandro and MV Transportation, Inc -- Exhibit A Page 1 of 16 <br />