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cases regarding security deposits, four (4) instances involving rent increases, and ten (10)
<br />occurrences of unlawful entry by a landlord. There were also eighty-two (82) miscellaneous
<br />inquiries (e.g., information on rental contracts and unlawful detainers, providing general
<br />information on tenant and landlord rights with referrals to attorneys, Eden Housing, Eviction
<br />Defense, the Building Inspector, the Rental Assistance Program and Fair Housing Counseling,
<br />Small Claims Court, and mediation services, etc.). ECHO staff, furthermore, assisted seventeen
<br />(17) households with conciliation/mediation services. Lastly, staff referred sixty-five (65)
<br />households to small claims court and forty-five (45) households to other appropriate agencies.
<br />To educate tenants and landlords about their rights and responsibilities .,SHO distributed a total
<br />of 1,915 educational materials, provided seventy-eight (78) pubhe Arvid" announcements, and
<br />held one (1) training for property owners/managers. ECHO mt�<ceeded all of its goals by
<br />large percentages. `�.
<br />♦ ' Davis Street Family Resource Center
<br />Davis Street Family Resource Center assists with va
<br />assistance for the homeless and very low-, lo} 5
<br />services provided include assistance with affordablea
<br />decent housing and a suitable living environment for
<br />opportunities in the City, including existing City Belo`
<br />Distributed 435 information packe�,
<br />housing properties and local housing}uti
<br />how to search for rentals, positive vis
<br />housing resources, � ww to obtain v,
<br />rental assistance gs, and she
<br />A total of 75 re refer>�� _back to 2-1-
<br />section below). � ,
<br />activities related t&)-WQrdable housing
<br />w:.
<br />modgrate-income p- `" ' Housing
<br />ng iration and hel ,, g to provide
<br />clients by referring them to rental
<br />date (BMR) units. DSFRC staff:
<br />contained cote J, formation for affordable
<br />lnd inforrritnal topics covering tips on
<br />4,"Aw. with a potential landlord, fair
<br />t history, verall, 1,405 phone requests for
<br />information were answered during this year.
<br />Dr HPRP Basic Eligibility Intake (see HPRP
<br />• Place 17 z nalies "� San `-� `'`°into housing units or waiting lists in BMR
<br />pz rties i 4 Leand& nd other rental properties in other cities including Castro
<br />lley, Hayward ,, an Lo'"`ZQ -Union City, Fremont, Tracy, Antioch, Richmond,
<br />eda, and Oak Five i'families received Section 8 vouchers from the Housing
<br />Stii�k- and two (2) )lies are now housed through the Livermore Section 8 housing
<br />vouch ��,Additionally ;three (3) families, which were among fourteen (14) other families
<br />referred r the Mc nneyNento Act, were successfully housed in San Leandro.
<br />ry.. :. ,... a.
<br />Conducted tw�41 (12) site visits of Below Market Rate (BMR) properties in San
<br />Leandro. Staff" lso maintained regular contact with Eden Information & Referral (Eden
<br />I&R) and signed up for the monthly Alameda County low cost Housing Listings to
<br />provide updates on vacancies and waiting lists of BMR properties.
<br />• Continued to maintain its close relationship with Building Futures with Women &
<br />Children (BFWC) by providing supportive services, such as clothing, housing searches,
<br />employment counseling, medical, dental, family and individual counseling resources, to
<br />one -hundred and three (103) BFWC, Sister Me Home and Alameda Point Collaborative
<br />clients. DSFRC, moreover, continually sends updated BMR, low cost vacancy or waiting
<br />DRAFT Consolidated Annual Performance and Evaluation Report: FY 2010-2011
<br />City of San Leandro
<br />Page 10
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