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DEFINITIONS AND ACRONYMS Services involving a patient who has been (or shall be) placed on a hold for psychiatric 5150 Call evaluation, including transport to a psychiatric facility in accordance with the California Code of Regulations Welfare and Institutions Code, §5150 and EMS Policies. As defined pursuant to Title 13 of the California Code of Regulations, §1100.2. A vehicle Ambulance specially constructed, modified or equipped, and used for the purpose of transporting sick, injured, convalescent, infirm, or otherwise incapacitated persons, and compliant with state requirements. ACRECC AlamedaCountyRegionalEmergencyCommunicationsCenter. Alpha Call A 911 call designated by a Medical Dispatch Center as an Alpha call based on use of the Medical Priority Dispatch System. Advanced Life Support - service as defined in California Health and Safety Code, Division 2.5, ALS §1797.52. Arrival at Incident The moment the FRALS is fully stopped at the Incident Location and Field Personnel notifies the CountyDispatchCenter of the arrival. BaseHospital As defined in California Health and Safety Code, Division 2.5, §1797.58. The BaseHospital for AlamedaCounty is AlamedaCountyMedicalCenter, Highland Campus. Basic Life Support - EMT level of service, as defined in California Health and Safety Code, BLS Division 2.5, §1797.60. Board AlamedaCounty Board of Supervisors. Bravo Call A 911 call designated by a Medical Dispatch Center as a Bravo call based on use of the Medical Priority Dispatch System. CAD Computer Aided Dispatch. Charlie Call A 911 call designated by a Medical Dispatch Center as a Charlie call based on use of the Medical Priority Dispatch System. Continuing Education (CE) As defined in the California Code of Regulations, Title 22, Chapter 11. Contractor City of San Leandro A California licensed physician, experienced in the field of emergency medical services, and Contractor's medical director employed by the contractor to provide medical oversight to Contractor's field personnel, in conjunction with the EMS medical director. County The County of Alameda. The Contractor selected by the County through a competitive process, and under County Contracted Private agreement with the County, to provide 911 emergency medical ground ambulance Provider response and transportation in Zones 2 -5 at an Advanced Life Support (ALS) level of service, and where specified in their Agreement, Basic Life Support (BLS) level of service (herein known as Paramedics Plus LLC.) County Designated Emergency A medical dispatch center designated by the County that uses call prioritization and Medical Dispatch Center or prearrival instructions based on the Medical Priority Dispatch System, and is accredited as a Medical Dispatch Center Center of Excellence by the National Academies of Emergency Dispatch. Referred to as "Medical Dispatch Center" in this document.