8J Consent 2012 0521 - Laserfiche WebLink

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Alameda CTC Paratransit Program Application Application Period July 1, 2012 through June 30, 2013 Attachment A: Paratransit Service Requirements Page 16 of 22 All programs funded partially or in full by Measure B revenue must abide by the following paratransit service requirements. In cases where these requirements affect current service parameters, there will be a grace period of one year to come into compliance with these requirements. Programs must be in full compliance with the requirements by the end of fiscal year 2012 -2013. Any new service started after adoption of the Paratransit Program Implementation Guidelines must abide by the following service requirements. Each of the services listed below are eligible to be funded through Measure B and the VRF revenues. The following chart summarizes these service types along the basic customer experience parameters. ADA Paratransit (Mandated Services) Programs mandated by the Americans with Disabilities Act (ADA) are a service type that is eligible for funding from Measure B and /or VRF revenues. These programs are implemented and administered according to federal guidelines that may supersede these guidelines; however all ADA - mandated programs funded through Measure B or the VRF are subject to the terms of the Master Funding Agreement. Interim Service for Consumers Awaiting ADA Certification At the request of a health care provider, or ADA provider, city programs must provide interim service through the programs listed below to consumers awaiting ADA certification. Service must be provided within three business days of receipt of application. Consumer Experience Parameters Origins/ g Service Type Timing Accessibility Destinations Eligible Population Pre - Origin -to- People with disabilities ADA Paratransit scheduled Accessible Destination unable to ride fixed route transit Door -to -Door Pre- Origin -to- People with disabilities Service scheduled Accessible Destination unable to ride fixed route transit and seniors Taxi Subsidy Same Day Varies Origin -to- Seniors and people with Destination disabilities Accessible Fixed Accessible Fixed Route Seniors and people with Shuttles Schedule disabilities Group Trips Pre Accessible Fixed Route Seniors and people with scheduled disabilities Vulnerable populations Volunteer Pre- Generally Not Origin -to- with special needs, e.g. Drivers scheduled Accessible Destination requiring door - through -door service or escort ADA Paratransit (Mandated Services) Programs mandated by the Americans with Disabilities Act (ADA) are a service type that is eligible for funding from Measure B and /or VRF revenues. These programs are implemented and administered according to federal guidelines that may supersede these guidelines; however all ADA - mandated programs funded through Measure B or the VRF are subject to the terms of the Master Funding Agreement. Interim Service for Consumers Awaiting ADA Certification At the request of a health care provider, or ADA provider, city programs must provide interim service through the programs listed below to consumers awaiting ADA certification. Service must be provided within three business days of receipt of application.