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San Leandro Commercial Broadband Strategy <br />12.2. Business workshop responses and notes <br />Workshop 1: 19 July 2011, 12:00 pm <br />What they have: <br />T -1 1.5 Mbps, unreliable, on Davis west of Doolittle <br />Dial up at first then Comcast come in and tenants started using that. Estudillo. <br />Uverse — 12 mbps -plus mobile /mifi up to 3 mbps, on Bancroft <br />Mobile /wireless <br />DSL — 1 Mbps, Bancroft near Sybil and Pontiac near Broadmoor <br />Mobile/ wireless <br />Bank of America — get it from ATT, having problems <br />Next generation business: <br />Critical need for business — 3 said yes, for design work, for doctors and dentists and to <br />attract new business. <br />Broadband is a barrier to expansion, need it for communication and doing business <br />online. Voice service is OK. <br />One said "nice to have ", consistency is the issue. <br />Willing to pay more for more options <br />- data caps are an issue <br />- want more options <br />- cost of new construction /installation is an issue <br />- would be happy with 5 -6 Mbps if it was consistent <br />Ranking concerns: <br />1. Reliability <br />2. Speed <br />3. Cost <br />Future issues: <br />Consistency will be increasingly important <br />Reliability — agree <br />More mobile usage <br />Amount of bandwidth increasing, demand increasing, eg Netflix <br />More Ethernet backbone <br />Demand will skyrocket <br />Broadband will be a key competitive issue for cities <br />All businesses are becoming information businesses, <br />- time frames increasingly shorter <br />- the chemical industry is becoming an information industry <br />16 July 2012 Tellus Venture Associates Page 41 <br />