Agmt 2013 RMC Water and Environment

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• Final Sewer Master Plan (ten hard copies plus editable electronic files of report text and tables in MS Word or Excel, and .pdf files of map figures) Task 9 Schedule: • Deliver draft plan by November 30, 2013 • Deliver final plan three weeks after receiving comments on draft plan OPTIONAL TASK City shall provide written direction to proceed with the following task if desired. Consultant shall not begin work on this task unless written direction is received. The fee for this task is included in the not to exceed amount listed in section 2. Should the City decide this task is not desired the not to exceed amount in section 2 will be reduced by$18,200 and the reimbursable amount in section 2.5 will be reduced by$700. Task 10 Review and Recommend Improvements for Key O&M Business Processes RMC will assist the City in refining the key business processes that will allow it to effectively utilize its ICOM3 maintenance management system. RMC will map and review how staff are using the system to create, plan, schedule, and track work orders for planned and unplanned work activities. RMC will also map and review how staff is using the ICOM3 maintenance data to make asset-based decisions on future maintenance frequencies. RMC will then recommend business process changes to improve these processes. Recommendations for creating, planning, scheduling, and tracking work orders will focus on ensuring all work activities are accurately tracked in ICOM3, resulting in analyzable and reliable data for use in managing the system and meeting regulatory requirements for tracking maintenance activities. Recommendations for improving the City's process for making asset-based decision on future maintenance frequencies will focus on implementation of a process to collect and utilize code-based feedback from maintenance crews and an objective decision tree for analyzing this feedback to optimize collection system maintenance activities. Task 10 Deliverables: • TM on Business Process Review, including processes for: – Creation, planning, scheduling, tracking, and reporting of maintenance activities – Maintenance frequency updates Task 10 Assumptions: • City will ensure staff availability for one-on-one meetings with key staff to support mapping of current business processes. • Decision to proceed with or abandon task will be made within 4 weeks of completion of task 7. Task 10 Schedule: • All items delivered within four months following City's authorization to proceed with this task Consulting Services Agreement between City of San Leandro and RMC Water and Environment—Exhibit A Page 9 of 9