Laserfiche WebLink
Page 18 of 21 <br />Alameda CTC Paratransit Program Plan Application <br />Application Period July 1, 2013 through June 30, 2014 <br /> <br />City-based Wheelchair Van Service <br />Service Description Wheelchair van service provides accessible, door-to-door trips on a pre-scheduled or <br />same-day basis. These services are generally implemented as a supplement to a taxi <br />program to ensure some availability of accessible vehicles in cities that do not have <br />door-to-door programs or have limited door-to-door programs. <br />These programs make use of fare mediums such as scrip and vouchers to allow <br />consumers to pay for rides. These trips are sometimes provided through a cab <br />company, but riders are generally not charged using a meter (usually cities have <br />different payment structures arranged with the company operating the vans). <br />Eligible Population People 18 and above with disabilities who use mobility devices that require a lift- or <br />ramp-equipped vehicle. <br />Program sponsors may use ADA eligibility, as established by ADA-mandated providers <br />(incl. East Bay Paratransit, LAVTA, Union City Transit), as proof of disability. <br />Time & Days of Service At a minimum, service must be available five days per week between the hours of 8 am <br />and 5 pm (excluding holidays) like a door-to-door program. <br />At a minimum, programs should accept reservations between the hours of 8 am and 5 <br />pm Monday – Friday. <br />Fare (Cost to Customer) Fares for pre-scheduled or same-day service should not exceed local ADA paratransit <br />fares, but can be lower, and can be equated to distance. <br />Programs can impose a maximum subsidy per trip, a limit on the number of vouchers <br />per person, and/or a total subsidy per person per year. <br />Other Wheelchair van programs should provide trips at an equal or lower cost than the ADA- <br />mandated provider on a cost per trip and cost per hour basis. <br />