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Scope of Services – Tidemark upgrade San Leandro, CA <br /> <br /> <br /> <br /> <br /> <br /> Page 8 <br /> <br />City Responsibilities: <br />• Identify and make available staff members who will work with the TruePoint Team through this process and <br />take responsibility for providing information for and validating the Record types to be configured. <br />• Arrange the time for qualified decision makers and business experts for the design review/configuration <br />analysis sessions that are critical to project success. <br />• Unit testing and final system testing of the configuration. <br /> <br />The City will test the configured system for purposes of validating the Record types configured. The records will be <br />accepted when the TruePoint Team and the City agree that all requirements, objectives, and scope have been <br />appropriately defined in each Record type per the configuration document. Acceptance will also be based on the <br />City’s assessment that the transfer of knowledge on configuration functionality and techniques was adequate for City <br />IT staff to perform configuration activities on their own. <br /> <br /> <br />BUILD <br />The Build stage includes development of a Parcel and Owner interface from outside sources, Tidemark conversion, <br />development of Event Scripts to automate business processes and the installation and configuration of Accela add-on <br />products. <br /> <br />ADDRESS, PARCEL AND OWNER INTERFACE <br />The TruePoint Team will the deliver and provide instructions on a interface to populate Address, Parcel and Owner <br />(APO) information. This project task is expected to not exceed 8 hours from the APO Interface cost category. <br />• The City will create a flat file in the standard Accela format for APO data that is compatible with the Accela <br />standard staging tables, which TruePoint will use to update the Accela reference data. This process can be <br />set up to run occasionally after the implementation in corporation with the Accela Customer Resource Center. <br />• In addition to the standard data fields the City may choose to add additional parcel attributes to the parcel <br />data in the Land management system. These will be defined as part of the business analysis process. <br /> <br />City Responsibilities: <br />• Allocate the time for qualified business and technical experts for the interface requirements sessions that are <br />critical to the project success. <br />• Provide data in the format specified by Accela. <br />• Assist in the interface/data mapping process. <br />• Ensure that the data populates successfully according to the interface requirements document. <br />• Allocate the time for qualified personnel to test the interface for acceptance <br /> <br />The APO interface will be accepted when the City agrees that all data is being created or updated successfully. <br /> <br /> <br /> <br />TIDEMARK CONVERSION <br />The conversion of historic data from the existing database is one of the most significant aspects of a project when <br />migrating from one system to another. The required data mapping effort will be conducted by the TruePoint Team <br />working directly with City personnel. Once the data mapping has been defined, The TruePoint Team will ask that a <br />representative of the City sign off on the data maps. The TruePoint Team will load the data based upon the data <br />maps specification provided by the City using the standard Tidemark to Accela Automation tool. The TruePoint Team <br />will be responsible for the data conversion programs to load data to the Accela Automation database in the Support