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Scope of Services – Tidemark upgrade San Leandro, CA <br /> <br /> <br /> <br /> <br /> <br /> Page 9 <br /> <br />and Production Environment. The TruePoint Team will provide up to 240 hours of data migration efforts for the <br />conversion process from the Tidemark conversion cost category. <br /> <br />The Conversion task will be accepted when the TruePoint Team and the City agree that each of the conversion <br />routines have been tested and are working properly. <br /> <br />A final conversion will also be run over the go live weekend. <br /> <br />REPORTS DEVELOPMENT <br />There are 40 hours budgeted for the creation of a customized reports. The TruePoint Team will create as many <br />reports as possible for this budget but will also focus on providing assistance to City staff on creating reports. <br />TruePoint will provide the access to any reports from our report library. Basic training on the database schema and <br />report creation techniques will be covered in the training budget. <br /> <br />FINANCIAL EXPORT TO EDEN <br />There are 16 hours budgeted for the creation of a customized reports to export data to a flat file format for the Eden <br />financial system. This export will provide payment data by date range with account code information for all fees. <br /> <br />ADD-ON PRODUCT - ACCELA CITIZEN ACCESS <br />The TruePoint Team will work with City staff to configure the Accela Citizen Access add-on module. The TruePoint <br />Team will provide up to 40 hours from the Accela ACA cost category. <br /> <br />The TruePoint Team will deliver and configure the Accela Citizen Access module and work closely with City staff to <br />configure one Citizen Access site. Citizen Access will extend certain aspects of the internal Accela Automation <br />configuration for use by the general public. Features available for configuration include: <br />• Inspection Request <br />• Inspection Results <br />• Status Tracking <br /> <br />City Responsibilities: <br />• Arrange for the availability of appropriate people for the system installation, setup, testing and quality <br />assurance throughout the setup process <br />• Provide people and physical resources based on the dates outlined in the project schedule <br />• Prepare the hardware, software and network in accordance with the specifications provided by Accela <br />• Provide information on the services and selected Record Types that the City desires to offer via Accela <br />Citizen Access <br /> <br />Acceptance Criteria: <br />Acceptance will require the successful demonstration of the ACA module within the Accela system to City. <br /> <br /> <br />ADD-ON PRODUCT - ACCELA GIS <br />The TruePoint Team will install and configure Accela GIS to link and leverage existing City GIS coverage information, <br />including assistance with establishing the map service to be used in conjunction with Accela GIS The TruePoint Team