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<br />DRAFT Consolidated Annual Performance and Evaluation Report: FY 2012-2013 <br />City of San Leandro <br />Page 9 <br /> Davis Street Family Resource Center (DSFRC) <br />The City also funded DSFRC with CDBG funds to provide supportive services to homeless <br />persons. DSFRC provided an array of basic services for 77 homeless people. Homeless persons <br />received various services, including three day’s worth of groceries up to twice a month, <br />emergency clothing, and household items. DSFRC Family Advocates/Intake Specialists also <br />provide these clients with information and referral to DSFRC’s other programs that include free <br />acute medical and dental care, childcare, employment counseling, housing assistance, and case <br />management services. <br /> <br />Priority # 6. Maintain and expand activities designed to prevent those <br />currently housed from becoming homeless. <br /> <br />Activities: <br /> Housing Rehabilitation Program <br />Under the City’s redesigned Housing Rehabilitation Program, extremely low- and very low- and <br />income homeowners, particularly seniors, have their homes improved and remained housed. The <br />following grants are available to these residents: Minor Home Repair, Mobile Home Repair, <br />Accessibility, Exterior Clean-Up, Exterior Paint, and Seismic Strengthening. Of the twenty- <br />three (23) grants awarded, eighteen (18), or 75%, were provided to seniors. <br /> <br /> Rental Assistance Program <br />ECHO Housing’s Rental Assistance Program (RAP) assists tenants with delinquent rent or <br />security deposit thereby increasing accessibility to long-term housing and preventing <br />homelessness. The program also provides extensive budget counseling that assists tenants <br />become more self-sufficient and independent. Funded with CDBG funds, RAP provided six (6) <br />families with rental assistance in FY 2012-2013. Two (2) families were assisted with security <br />deposits while the other four (4) families received assistance by having their delinquent rents <br />paid. Of the twenty-three (23) applicants prescreened for need and program eligibility, ECHO <br />Housing prevented six (6) households from being evicted, placed six (6) households into <br />housing, referred twenty-one (21) clients to other resources, and provided budget/support <br />counseling to all twenty-three (23) households. <br /> <br /> Tenant/Landlord Counseling <br />Using CDBG funds, the City contracted with ECHO Housing for tenant/landlord counseling <br />services to help maintain people in housing. Information and referral services were provided to <br />291 landlords and tenant households. In FY 2012-2013, ECHO handled 126 cases related to <br />eviction and succeeded in preventing three (3) households from being evicted. Staff also assisted <br />with fifty (50) landlord/tenant inquiries related to repairs, twenty-five (25) cases regarding <br />security deposits, twenty-four (24) instances involving rent increases, five (5) occurrences of <br />unlawful entry by a landlord, and two (2) cases involving retaliation by the landlord. There were <br />also seventy-four (74) miscellaneous inquiries (e.g., information on rental contracts and unlawful <br />detainers, providing general information on tenant and landlord rights with referrals). ECHO <br />staff assisted eighteen (18) households with conciliation/mediation services. Lastly, staff <br />referred forty-six (46) households to attorneys/small claims court and nineteen (19) households <br />to other appropriate agencies. <br />