Reso 2013-150 - Laserfiche WebLink

Home

SAN LEANDRO ADMINISTRATIVE CODE TITLE 2 CITY MANAGER §2.5.205: GRIEVANCE POLICY. The City of San Leandro hereby adopts a grievance procedure to meet the requirements of the Americans with Disabilities Act of 1990 (ADA) and Section 504 of the Rehabilitation Act of 1973 (504). It may be used by anyone wishing to file a grievance alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the City of San Leandro. (a) The grievance should be in writing on the City of San Leandro ADA/504 Grievance Form. Alternative means of filing a grievance, such as personal interviews or a tape recording of the grievance, are available to persons with disabilities upon request. (b) The grievance must be submitted by the complainant and/or his/her designee to the City's ADA Coordinator or Section 504 Coordinator as soon as possible but no later than sixty (60) calendar days after the alleged violation. (c) Within fifteen (15) calendar days after receipt of the grievance, the ADA Coordinator, the Section 504 Coordinator or his/her designee will schedule a meeting or telephone interview with the complainant to discuss the grievance and possible resolutions. (d) After an investigation and review, the ADA Coordinator or Section 504 Coordinator will respond in writing, and where appropriate in a format accessible to the complainant. The re- sponse will explain his/her position on the issue and offer options for substantive resolution of the grievance. (e) If the response by the ADA Coordinator or Section 504 Coordinator does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision to the City Manager within fifteen (15) calendar days after receipt of the response. (f) After receiving the appeal, the City Manager or his/her designee will review the appeal and the ADA Coordinator's or Section 504 Coordinator's finding. Within a reasonable period, after a review, the City Manager or his/her designee will respond in writing, and where ap- propriate in a format that is accessible to the complainant, with a final resolution to the grievance. (g) Grievance files shall be maintained for a period three (3) years from the date the grievance was received by the City. ARTICLE 3 REASONABLE ACCOMMODATION POLICY FOR ZONING AND LAND USE §2.5.300: REASONABLE ACCOMMODATION POLICY—ZONING AND LAND USE. This Article provides a procedure to request reasonable accommodation for persons with disabili- ties seeking equal access to housing under the Federal Fair Housing Act and the California Fair Employment and Housing Act (the Acts) in the application of zoning laws and other land use regu- lations, policies and procedures. Department Responsible for Revision: City Manager Chapter 2.5 09/20/2010 Page 3