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City of San Leandro <br />Meeting Date: June 2, 2014 <br />Staff Report <br />Agenda Section:File Number:14-214 CONSENT CALENDAR <br />Agenda Number:8.I. <br />TO:City Council <br />FROM:Chris Zapata <br />City Manager <br />BY:Lianne Marshall <br />Assistant City Manager <br />FINANCE REVIEW:David Baum <br />Finance Director <br />TITLE:Staff Report for a Resolution Approving the Implementation of a Virtual <br />Information Technology Infrastructure and Upgrade to the Police Dispatch <br />System <br />SUMMARY AND RECOMMENDATIONS <br />Staff recommends that the City Council approve a resolution authorizing the City Manager to <br />execute the following: An agreement with Dell Professional Services to build a virtual <br />information technology (IT) infrastructure; and an addendum to the original agreement with <br />New World Systems to upgrade the Police Department dispatch IT system . Staff also <br />recommends authorizing the appropriation of $60,000 from the IT Fund balance for these <br />services. The total cost for these projects is $203,000. <br />BACKGROUND <br />In 2004, the San Leandro Police Department moved its Computer Aided Dispatch /Records <br />Management System (CAD/RMS) to New World Systems. The system has since expanded <br />and is now integrated with the City’s Geographic Information System (GIS), scheduling <br />software, and other systems. In 2012, San Leandro renewed its contract with New World <br />Systems for five more years. The system is currently running on version 9 and New World <br />recommends upgrading to the most current version 11. <br />The physical infrastructure running the New World system is aging and the upgrade requires <br />multiple new servers. New World and IT staff recommend that the servers be deployed on a <br />virtual infrastructure. <br />Analysis <br />The New World upgrade provides many enhancements , including a Decision Support System <br />(DSS) and improved mobile functionality. New World Systems will perform the software <br />upgrade and migration. <br />Page 1 City of San Leandro Printed on 5/27/2014