Agmt 2015 eLock Technologies LLC

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'}Irl F �.._ ._'P eLoc14::: < k i T TECHNOLOGIES LLC BikeLink Gen5 eLocker Limited Product Warranty Bicycle storage locker,electronic controller with software and latching mechanism (the "Product"). The following limited warranties provided by eLock Technologies LLC("ELOCK")extend to the original facility owner("OWNER")of the Product and are assignable or transferable to a subsequent Owner. 1) Commencement.This Limited Product Warranty commences upon OWNER acceptance of product installation. 2) Electronics. ELOCK warrants that the locker controller,cables, latch assembly, and battery power supply system including electronic components and battery holder will, under normal use, be free from defects in materials and workmanship and will perform substantially in compliance with the product documentation in the BikeLink Gen 5 eLocker Product Manual relating to the electronics for a period of three(3)years from the date of Commencement. 3) Locker. ELOCK warrants that locker frame, door and roof of new lockers will, under normal use, be free from defects in materials and workmanship and will perform substantially in compliance with the product documentation in the Product Manual for a period of three (3)years from the date of Commencement. 4) Locker Frame Exterior Finishes. ELOCK warrants that locker frame,electronics housings, roof and panel materials will not deteriorate or corrode beyond normal weathering under normal use for a period of three (3)years from the date of Commencement. Normal weathering for 304 stainless steel components includes small rust deposits that form when ferrous dust impurities in the air adhere to the surface. Normal weathering for galvanized components includes build-up of"white rust" deposits as well as rust that forms along and remains limited to cut or punched edges. Normal weathering for the FRP roof(s) includes a gradual reduction in glossiness and accumulation of oxidation.The roofs will become less shiny and more matte over time. Normal weathering may be substantially decelerated by adhering to care and cleaning recommendations in the BikeLink Gen5 eLocker Product Manual. 5) Remedies. ELOCK'S sole obligation for a breach of the warranties set forth in paragraphs 2 through 5 above is, in ELOCK'S sole discretion,either(a)a refund of the purchase price paid for the defective component, excluding installation costs,or(b) repair or replacement with new or remanufactured component.Any replacement component will be warranted against defects in materials or workmanship for the remainder of the original warranty period or thirty(30)days,whichever is longer. 6) Warranty Procedures. If a defect arises during the limited warranty period, OWNER shall provide written notification to ELOCK via certified mail and may also contact ELOCK via email at support@elocktech.com or at the phone number at the top of this page. ELOCK will respond to service inquiries between 10:00 a.m. and 5:00 p.m. Pacific Time,excluding weekends and holidays. ELOCK represents and warrants that such response will not be unreasonably withheld or delayed.Service will be via a mailed exchange of parts. a) Field service may be provided at OWNER's request, however travel time and component replacement labor billed on an hourly basis plus travel expenses, including parking,directly associated with field service, are not covered in this limited warranty and must be requested in advance by OWNER. b) In lieu of mailed exchange of parts, ELOCK may,at its sole discretion, elect to perform on-site service to replace a defective part and no charges for labor or travel expenses will be due to ELOCK. c) In order to expedite a repair, ELOCK may choose to send a replacement component prior to receiving an original defective part. ELOCK will ship the replacement component to OWNER at the address provided by OWNER at ELOCK's expense. For Products shipped within the United States of Page 1 of 3 10_Elocker Standard Limited Product Warranty_3 Year_12.03.12