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e <br /> }hq d <br /> Loc. k <br /> TECHNOLOGIES LLC _..,. <br /> America, ELOCK will use reasonable efforts to ensure delivery within ten(10) business days. <br /> Expedited service is available at additional cost to OWNER. <br /> d) OWNER shall ship the product taken out of service, including cables and attachment hardware <br /> where applicable,to the address below,freight or postage prepaid and insured by OWNER. <br /> e) If ELOCK determines that the defect is not eligible for warranty service (e.g. defects due to <br /> vandalism or power-washing), Out-of-Warranty service is available at OWNER's request. <br /> f) When a product or part is exchanged, any replacement item becomes OWNER's property and the <br /> replaced item becomes ELOCK's property. <br /> 7) Out of Warranty Service.Out of warranty service, replacement,and repair is available on a time and <br /> materials basis. Please contact ELOCK for current Out-of-Warranty repair rates and to request service. <br /> 8) Limitations. <br /> a) ELOCK is not responsible for damage arising from failure to follow instructions in the BikeLink Gen 5 <br /> eLocker Product Manual relating to the product's use. <br /> b) OWNER shall have no coverage or benefits under this Limited Product Warranty if the Product has <br /> been subject to abnormal use,abnormal conditions, improper storage, improper cleaning or <br /> maintenance, unauthorized modifications,disassembly, repair or alteration by any person other <br /> than ELOCK or a party authorized by ELOCK, misuse, neglect,abuse,accident, use on improper <br /> power supply, improper installation, installation of any third-party software,or other acts which are <br /> not within the control of ELOCK, including acts of nature and damage caused during shipping <br /> components for warranty service. <br /> c) This Limited Product Warranty does not cover normal wear of parts or any use contrary to written <br /> operating instructions. <br /> d) Because battery cells may be replaced by the OWNER,this Limited Product Warranty does not <br /> cover a defect of the device caused by leaking or otherwise defective battery cells. <br /> e) Incorrect service attempts made by technicians other than ELOCK-authorized technicians will void <br /> this Limited Product Warranty.Service only by ELOCK technicians is strongly recommended due to <br /> the potential for security issues,disabling of user access devices, unintended environmental <br /> exposure of electronic components,or damage to electronics resulting from service by non-ELOCK <br /> technicians. <br /> f) OWNER ACKNOWLEDGES THAT THIS LIMITED WARRANTY SETS FORTH ITS COMPLETE REMEDY <br /> WITH RESPECT TO THE PRODUCTS AND SOFTWARE AND THAT ELOCK'S LIABILITY FOR A WARRANTY <br /> CLAIM IS LIMITED TO THE REMEDIES SET FORTH IN PARAGRAPH 6 ABOVE. IN NO EVENT SHALL <br /> ELOCK BE LIABLE FOR ANY INDIRECT,SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, <br /> WHETHER BASED ON BREACH OF CONTRACT,TORT(INCLUDING NEGLIGENCE)OR OTHERWISE, <br /> WHETHER OR NOT OWNER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. <br /> g) Except as noted in paragraph 5 above,this Limited Product Warranty does not cover defects in <br /> appearance of cosmetic, decorative or structural items, including framing,finishes,and any non- <br /> operative parts. ELOCK's limit of liability under the limited warranty shall be the actual cash value of <br /> the product at the time ELOCK receives written notice of a defect from the OWNER, determined by <br /> the price paid for the product less a reasonable amount for usage. ELOCK shall not be liable for any <br /> other losses or damages. <br /> h) ELOCK provides no warranty for damage caused by third parties,such as graffiti or scratches, <br /> software hacking,software viruses,vandalism, neglect or abuse of the equipment. <br /> Page 2 of 3 <br />