10A Action 2015 0908 - Laserfiche WebLink

Home

Hiring and Employment Practices Introduction Harborside San Leandro (HSL) believes that our employees are our most valuable resource. We have a moral duty to our community to create stable jobs that offer career paths and opportunities for middle- class lifestyles. We also believe that a workforce should represent the community, and we are committed to diversity and local -hire. Our management team includes cannabis organization veterans who developed the personnel at Harborside Health Center (Harborside Oakland or HHC) over the last eight years. We have over 42 years of combined experience in Human Resources, including two HR managers with professional certifications (one Senior Professional in HR and one Professional in HR). As such, our HR leadership is qualified to recruit, develop and retain a high -performing team to establish and maintain a workplace culture that will ensure the long-term success of our mission. Hiring Plan To launch, HSL anticipates hiring a starting staff of 17 employees, including a three-member executive team (already identified), one HR & Compliance Coordinator, one manager and eight associates on our Patient & Member Services team, and one manager and three associates on our Security team. We are committed to increasing the number of staff at HSL as the dispensary grows. HHC opened with a staff of 18. To date, HHC has hired and trained over 300 employees—more than any other cannabis organization in the state. San Leandro is a diverse city, and we believe a dispensary should reflect the community it serves. HHC's commitment to diversity is reflected in their current staff of 144 people, 38% of whom are female, and 64% of whom are of African American, Asian American, Native American, Hispanic and/or Pacific Islander heritage. At HSL, we look forward to also employing a diverse workforce of skilled individuals. We are sensitive to the role that language plays in diversity. In order to improve access for non-native English speakers, HSL will seek multilingual staff for all public -facing positions, prioritizing Spanish and Mandarin speakers. ► TRAINING & CONTINUING EDUCATION All new hires at HSL will complete a proprietary training program developed at HHC over several years. This includes classroom instruction by senior employees, and hands-on experience under supervision, all supported by the following detailed employee handbooks: Leader's Guide, Trainee Workbook, Department Operations Manual (60-100 pages), Product Knowledge Guide, and specific training materials for the Sales, Ombuds, Security, Processing, Purchasing, and Inventory Departments (See Exhibit E for sample). Every member of the HSL team will receive the most current information regarding the regulations pertaining to the medical cannabis industry. HSL will also offer a best -in -class continuing education program to ensure the long-term success of our team members. ► INTRODUCTORY TRAINING Senior employees of HHC will conduct our New Hire Orientation Program (overseen by our certified HR professionals) with hands-on training at the HHC facility prior to the opening of HSL. Topics include: company culture onboarding, OSHA safety, product knowledge, patient care, and role -specific operations. Following the New Hire Orientation, HSL employees will take departmental training programs for each specific role within the organization, consisting of multi -day instruction and hands-on experience. ► CONTINUING EDUCATION HSL is committed to helping our staff achieve their goals in life and to ensuring their long-term economic stability. We know that the most important predictor of social mobility is college education. Students from Application to Operate a Medical Cannabis Dispensary. Harborside Health Center -San Leandro. July 6, 2015. 10