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Mobile 311 <br />Implementation/ConnectGIS Setup <br />Division One — Division Eight Spreadsheet sent <br />Week 6 <br />Client <br />2 Hours a <br />N/A <br />to FacilityDude from Client <br />Week <br />Spreadsheet import <br />Week 7 <br />FD <br />N/A <br />N/A <br />Review Imported Data <br />Week 8 <br />Client, FD <br />30-60 Minutes <br />30-60 Minutes <br />Citizen/Community App Review <br />Week 8 <br />Client, FD <br />30 Minutes <br />30 Minutes <br />GIS Data Review <br />Week 8 <br />Client, FD <br />60 Minutes <br />60 Minutes <br />Onsite Training Timetab <br />MaintenanceEdge and InventoryEdge: Account Admin — Review Account Setup 4 <br />...... ..... <br />t.. <br />.......... <br />Work Order: Account Admin - Workflow1 4 <br />Q & A /Review of MaintenanceEdge and InventoryEdge Setup 2 <br />......... ................. ......... _.._.... <br />User Training — Supervisors 1 <br />............. _ ........................................... ......... ..- ........ . <br />User Training — Technicians 1 <br />....... <br />Mobile311— Account Review/Account Workflow Training 4 <br />Finishing touches for Work Order before Launching 4 <br />......... ...... <br />User Training — Requester 2 <br />......... .......... <br />Launch Work Order to staff! Support any questions that come in 4 <br />Notes: <br />■ This is written as if initial implementation call is March 14, 2016 <br />■ FacilityDude is abbreviated FD; dates will be confirmed during/after planning call <br />■ This outline is a recommended timetable for implementation. In the case of unforeseen <br />circumstances, some tasks and dates are liable to change as needed <br />■ Quality of data will determine length of import time. <br />* *We are assuming it will take 6 weeks to collect data for all products. The timeline can be reduced if <br />the client takes a shorter amount of time collecting the data. <br />Non -Professional Services Agreement between City of San Leandro and [02/03/2016] <br />FacilityDude.com for FacilityDude Training Services Exhibit A — Page 3 of 3 <br />