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21Tech Response: <br />San Leandro’s Information Technology Addendum to RFQ for Accela Development Services Page 10 of 28 <br />solutions are therefore highly configurable to the customized needs for each client and interfaces <br />with other city department’s solutions are required. As such, strong implementation strategies and <br />project management are a requirement for successful implementations. <br />Summary <br />We seek to offer the best user experience possible within Accela, so we focus on the details when <br />it comes to form portlet design and the presentation of lists. Our staff is well versed in leveraging <br />data filters and writing QuickQueries to ensure that the appropriate users are able to interact with <br />the appropriate records, and have an aesthetically pleasing experience while performing data entry <br />and querying the system. <br />We place a high value in the integrity of an Accela system. Our staff works exhaustively with our <br />clients to make sure that user groups have the proper security settings, which are often controlled <br />by Function Identifiers (FIDs) and sometimes through Standard Choices. When implementing <br />Accela, we consider how functionality should be made available at different hierarchies, such as by <br />user, user group, module, and/or agency-wide. <br />Thanks to our depth of working knowledge pertaining to Accela, we are proficient and have <br />experience configuring some of what might be classified as the “deep”features within the platform. <br />These include useful but often overlooked functionality, such as the asset management module, <br />Smart Charts, time accounting, structures and establishments, ASI drill-downs, and sets. <br />Experience with Accela Modules <br />Accela Automation: Land Management <br />Accela Automation: Asset Management <br />Accela Automation: Service Requests <br />Accela Citizen Access <br />Accela GIS <br />Accela Mobile Office <br />Accela Inspector App (iOS and Android) <br />Accela Code Officer App (iOS) <br />Accela Work Crew App (iOS) <br />Accela Analytics App (iOS) <br />Accela-Related Presentations <br />Inspection Scheduling Across the Accela Platform <br />(Presented at Accela Engage 2015) <br />(Class) Batch Scripting 101 <br />(Presented at Accela Engage 2015) <br />Managing a Self-Hosted Environment <br />(Presented at Accela Engage 2014) <br />How to Keep Up with the Upgrades <br />(Presented at Accela Engage 2013) <br />Conferences and Meetings Attended <br />Accela Engage 2015 (Los Angeles, CA) <br />Accela Engage 2014 (San Diego, CA) <br />Accela Engage 2013 (San Diego, CA) <br />Accela User Conference 2012 (San Diego, CA) <br />Accela User Conference 2011 (San Diego, CA) <br />Accela User Conference 2010 (Anaheim, CA) <br />Accela Regional User Group Meetings <br />(Various / Online: 2012-Present) <br />Accela Asset Management User Group <br />(Fort Worth, TX: Feb 2014) <br />XAPO Marks the Spot: Leveraging Your GIS to Open Up the <br />Power of Accela Automation <br />(Presented at Accela Engage 2013) <br />Tips and Tricks to Managing a Highly Scripted Environment <br />(Presented at Accela Engage 2012) <br />Diagnosing Accela Issues (How to) <br />(Presented at Accela Engage 2011) <br />250