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CITY OF SAN LEANDRO: ACCELA DEVELOPMENT <br />9 fees not calculating Mike Schaffer added but fees not <br />calculated; believe related to scripts <br />written by TruePoint, include training or <br />procedure on how to add additional <br />users <br />Bug Fix/Training Yes <br />10 Future new users How to add/remove users and rates Fix/Training Yes <br />11 Grading, <br />Encroachment <br />Permit New <br />Workflow Tasks <br />during review and <br />post-issuance <br />Need to add new workflow tasks: <br />6 tasks in Grading Permit <br />3 tasks in Encroachment Permit <br />Include training or procedure on how to <br />do this for ourselves. <br />Fix/Training Yes (See <br />Update) <br />12 Encroachment <br />permit report <br />Add new items to encroachment permit <br />report, report is written in crystal <br />reports, specifically the deposit amount <br />field and the total amount field. <br />Fix Report Yes <br />(Confirmed <br />( <br />13 Permit intake fields modify permit intake fields to help <br />streamline permit intake, train on doing <br />this in house <br />Fix/Training No <br />14 Missing permits (See #15 below)End User <br />Issue/ACA <br />No <br />15 Unable to access <br />system <br />Cannot find permit using search and <br />users thus are unable to schedule <br />inspection. Issue is because outside <br />users need to use record number/permit <br />number to find anything using search. <br />Address, parcel, etc search results are hit <br />and miss. <br />End User <br />Issue/ACA <br />No but <br />confirmed <br />by IT on <br />10/30 <br />16 Report Scheduled <br />by today <br />department <br />Inspection scheduled for 6/9. However it <br />does not show up to be printed out in, <br />"Scheduled by today department." <br />Fix Report No <br />17 Missing Clients Client unable to pull up in Accela Bug Fix No <br />18 Add Supervisor <br />button to Grading <br />Permit workflows <br />Add Supervisor button to Grading Permit <br />workflows <br />Fix Yes <br />273