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21Tech Response: <br />San Leandro’s Information Technology RFQ for Accela Development Services Page 20 of 34 <br />#TASK NAME REQUIREMENT TYPE EX.RESPONSE <br />(HRS) <br />LOW <br />(HRS) <br />HIGH <br />11.Grading, Encroachment <br />Permit New Workflow Tasks <br />"Weird error" during task creation, only <br />done in support site so far, but cannot <br />move forward into production <br />Bug Fix Yes See above #9 6 12 <br />12.Encroachment permit <br />report <br />Add new items to encroachment permit <br />report, report is written in crystal <br />reports <br />Fix Report Yes Need supporting documentation in order to <br />troubleshoot this item. Debug window <br />output, screenshots, etc. would be very <br />helpful. This may not be an error, but per <br />discussion with Tony and Dale, may be a <br />training issue surrounding workflow design. <br />We also suspect it could be an incomplete <br />workflow which can be fixed by validation or <br />training. <br />16 24 <br />13. Permit intake fields modify permit intake fields Bug Fix No Effort will be less for this report than a new <br />build because it has already been written and <br />just needs some modifications. Scope will <br />include business analysis, specifications for <br />encroachment-related content that needs to <br />be added, mock-up, revision to Crystal file, <br />load within Accela Report Manager, unit <br />testing, and user acceptance testing. <br />Estimated hours will increase if it is <br />determined that additional configuration <br />and/or data migration is necessary to support <br />revised report content. After reviewing the <br />sample it did not appear that the sample was a <br />report taken from Accela. We may need <br />further clarification before this can be <br />resolved. <br />4 24 <br />302