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2. Blüm SL Operations Blüm SL will be a patient-focused boutique operation that enables patients to feel welcome, recognized, and respected as individuals. Blüm SL’s dispensary staff will provide each patient with a personal touch and connection as a normal part of business operations. The following sections of this document summarize day-to- day operations policies that will be utilized by Blüm SL dispensary staff to ensure conformance with California law and Attorney General’s Guidelines, as well as applicable local statutes and regulations. These applicable local statutes and regulations are outlined in San Leandro Municipal Code Chapter Title 4, Chapter 4-33, hereafter referred to as “SLMC Title 4, Chapter 4-33”. Blüm SL will exceed bare compliance with the enumerated regulations to better mitigate potential adverse impacts of the dispensary on the quality of life, public health, safety and welfare of the San Leandro community. 2. A- Plan of Operation/Daily Activities As discussed in prior RFP submission, Blüm SL is incorporated as a California not–for-profit C Corporation, pursuant to California medical cannabis Attorney General Guidelines issued in 2008, and as required by SL Municipal Code. Blüm SL, Blüm Oakland and Terra Tech Corp. (TRTC) are all compliant with the State Medical Marijuana Regulation and Safety Act (MMRSA) of 2015. It should be noted that MMRSA explicitly allows for-profit entities pursuant to new licensing provisions that extend right to acquire licenses to individuals, partnerships, corporations, business trusts, etc. (under the definition of "person" in AB266, 19300.5). Blüm SL will procure and conspicuously display within the dispensary all required permits including seller’s permit from the State Board of Equalization, San Leandro’s Business License issued by the City’s Finance Department, and a copy of the Cannabis Dispensary Permit issued by the City to Blüm SL. Blüm SL hours of operation shall be approved by the City of San Leandro before they are adopted. Proposed hours of operation are Monday - Saturday 10:00 AM–7:00 PM; and Sunday 11:00 AM–7:00 PM. Blüm SL will designate and provide a Community contact to the City of San Leandro, the Chief of Police and all neighbors located within fifty feet of the premises. Location and signage will be as required by SLMC code and as approved by the City of San Leandro. Blüm SL shall not hold or maintain a license from the State Department of Alcoholic Beverage Control to sell alcoholic beverages, or operate a business that sells alcoholic beverages. Blüm SL will not operate as a restaurant, cafe or lounge serving food or drinks for consumption on-site. Within the Dispensary dispensing and intake areas there shall be no seating area, tables, couches or chairs for the gathering or congregating of patients or primary caregivers except those necessary for the comfort and care of our patients and their caregivers. Our dispensary will have an attached area where group exercise, classes, and support groups will be conducted; please see Site Appendix for a sample schedule of events. There will be no medicating or eating allowed in the communal space. Services and medicine will be offered primarily through a walk-in and delivery basis. Acquisition of product from patient vendors and from Blüm Oakland’s cultivation facility will be conducted by appointment at the Blüm Oakland facility. Delivery will be consistent with and comply with the requirements of the MMRSA of 2015, and will occur only if expressly permitted by the City of San Leandro. Appointments will be required at Blüm Oakland for patient vendors to sell their bulk product to Blüm SL because established security and infrastructure for bulk product purchasing is already in place in Blüm Oakland. Advantageously, this procedure will reduce foot traffic related to bulk sales and the associated monetary exchange from occurring at the Blüm SL dispensary. There will be no on site manufacturing or baking of medicinal products, as all products sold will be pre-packaged and tested by the product vendor prior to acquisition by Blüm SL. Patient Focused Intake When a patient arrives at the Blüm SL facility they will be greeted by a Blüm SL security ambassador, whose presence is intended to enhance the community focused approach practiced. Blüm SL security ambassadors will politely engage and direct each patient to the patient intake and service center. The security ambassadors are trained to be discrete and vigilant, and in addition to being an extra set of eyes and ears in the neighborhood, they will contribute to a calming influence in and about the dispensary. In a polite and professional manner, the security ambassadors will require a valid government issued form of identification before admitting a patient into the facility. After such pre-screening and admission into the Blüm SL dispensary, established operating and verification procedures will assure compliance and 425