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cabinet, safe, vault or room within the enclosed, locked facility. Blüm SL will be equipped with a centrally-monitored fire and burglar alarm system. The system will be provided by a company properly licensed by the State of California, Department of Consumer Affairs Bureau of Security and Investigative Services, in accordance with California Business & Professional Code 7590 et seq., and whose agents are properly licensed and registered under applicable laws. Authorized law enforcement will have access to the live feed at all times and in real time. Access granted to any other individuals will be approved and documented by the Blüm SL General Manager and Security Manager. Exterior premises will be secured and alarmed so as to prevent unauthorized entry, and will be equipped with latches that may be released quickly from the inside to allow exit in the event of an emergency. Commercial grade exterior lighting will provide adequate light on the exterior of the establishment to ensure proper video coverage of all persons and activities on the property. Security systems will also include an array of physical deterrents such as access controlled doors, fixed/remote panic switches, bulletproof glass check-in, walk-in vaults, and proper time-lock signage, and wherever possible ‘trap door’ systems will be utilized. Please see the Operating Plan Appendix for a detailed layout. Security Personnel During business hours there will be a security staff of not less than three uniformed, unarmed guards, and with training specific to the special needs of clients and staff. The security staff will carry a “Security Guard Card” at all times and shall not be equipped with firearms or Tasers. Security guards will practice non- confrontational, high profile techniques to deter robbery, theft, and disturbances. The security force will be trained in non-confrontational contacts and de-escalation techniques that utilize verbal communication. Such training will include limited physical force techniques in responding to clients and visitors to the facility. A cell phone or direct connect device will be provided to ensure constant communications between management, staff, and security staff personnel. If security staff identifies a patient engaging in the unlawful resale of medicine, security staff are required to notify Blüm SL operating staff immediately. Upon receipt of such notification, Blüm SL operating staff will immediately cease providing medical cannabis products to the patient, and within 24 hours will report the incident details to the Chief of Police, the Alameda County of Public Health Department, and the physician who issued the medical recommendation to the patient. Blüm SL operating staff will maintain a record of all incidents where patients unlawfully provided or attempted to provide medicine to non-members. Employee Policies and Training Blüm SL has implemented employee policies and training that are fully compliant with local, state, and federally required employment practices. However, Blüm SL’s success and longevity are directly tied to operating and maintaining a culture of safety and security for the community, its patients, and its employees. All staff will therefore be required to take leadership training because Blüm SL management believes the core of leadership is rooted in ethics and professionalism. Such training will encourage participants to engage in dialogue on ethics, values, principles, and how they relate to personal and professional integrity. Other leadership training concepts include suspension of assumptions, blame vs. accountability, and the power of choice. Blüm SL believes personal responsibility empowers staff to report suspicious or criminal activity and reinforces each employee’s commitment to the safety and security of the dispensary. All employees will receive comprehensive security training in accordance with Blüm SL’s training plan, a copy of which detailed training plan is available upon request. Before commencing employment, mandatory employee training shall include without limitation: (1) The proper use of security measures and controls adopted by the medical cannabis establishment for prevention of diversion, theft or loss of cannabis; (2) Procedures and instructions for responding to an emergency; and (3) State and federal statutes and regulations regarding confidentiality of information related to the medical use of cannabis. Employees are required to immediately report any suspicious activity or security concerns to their supervisor as a condition of employment. Transactional, visitor, third-party contractor, and delivery security Though, the City of San Leandro’s Ordinance does not address delivery, Blüm’s delivery service will be consistent with State licensing requirements and regulations, which dictate amounts that may be delivered, as will be set by the bureau of MMRSA, to each patient and prohibit delivery to areas that expressly prohibit 431