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Location of servers: o Police Department <br />o City Hall <br />Integration with Microsoft Office 365 Unified Communications. o Using built-in Cisco SBC (Sonus SBC1000 devices to be retired from production) <br />No. of system user accounts: Approx. 400 No. of ISR routers : 12 (latest model) o Voice router model: ISR 4000 <br />No. of voice gateways: 4 (latest model) Simultaneous call capacity: 46 (same amount on current PRI setup) <br /> <br />The City would like to understand better the differences between using SKINNY and SIP <br />protocols for internal routing and would like the conversion costs from SKINNY to SIP to be <br />identified in the proposal. <br /> <br />The City wishes to keep its current IP phones. As a result, it is understood that the firmware <br />requires upgrading to a minimum version of 9.4(2)SR1 to be compatible with CallManager 11.5. <br />However, the City is interested in optional upgrades to later model phones, as well. <br /> <br />The City would like to use features in Prime Collaboration to replace its current Veramark <br />reporting tool. <br /> <br />The City requires maintaining seven analog fax lines / ATA devices (maintaining current or <br />upgrading to newer models, if necessary). <br /> <br />The City would also like to deploy up to ten Cisco 8831 IP conference phones in select <br />conference rooms. <br /> <br />The City is also interested in Cisco UC Integration for Microsoft Skype for Business (Office <br />365). <br /> <br />In addition, the City is interested in converting from PRI lines to SIP trunking for Voice Over IP <br />telephony. This will require coordination with AT&T (or other service provider) for design and <br />installation, as well as additional functionality in the Cisco Unified Communications system. <br /> <br /> <br />IV. SCOPE OF SERVICES <br /> <br />REQUIRED ITEMS: <br /> <br />Note: To be considered, bidders must be Authorized Cisco Resellers/Partners. In the <br />base proposal, the following items must be included: <br /> <br />Project: Upgrade the City’s existing CallManager 7.5 to version 11.5 using the specifications <br />above, maintaining the same simultaneous call capacity, all user, DID banks, extension <br />information, Active Directory information, auto attendants, etc.; configure the new system to be <br /> <br />RFP 56242 – Cisco Call Manager Upgrade Page 5 of 35 <br />315