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integrated with Microsoft Office 365 Unified Communications for voicemail using the built-in <br />Cisco SBC; Maintain or upgrade existing ATA analog devices for fax machines; Enable and <br />configure Prime Collaboration; Maintain existing IP phones with firmware upgrade; provide <br />pros and cons of using SKINNY vs. SIP protocols and include proposals for both options; <br />maintain PRI lines from AT&T; include ten Cisco 8831 IP conference phones. <br /> <br />Documentation and training: The City requires a knowledge transfer to City IT Staff that <br />includes training and documentation, including network diagrams, technical specifications, etc. <br /> <br />Backup: At minimum, a TFTP backup must be configured to run at a given frequency, to <br />be determined. <br /> <br />OPTIONAL ITEMS: <br /> <br />Bidders are also being asked to provide additional add-on proposals for the <br />following items: <br /> <br />Phones: Replacing 350 existing IP phones with newer model phones. The City is interested <br />in possible Cisco trade-in offers for their existing 7900 series phones. <br /> <br />Spark Board: Provide a separate proposal for deployment of one Cisco Spark board with Active <br />Directory integration. <br /> <br />Skype for Business: Provide a separate proposal with Skype for Business integration. <br /> <br />Extension Mobility: The City is interested in learning about Cisco Extension Mobility and <br />how this may be enabled for users, particularly in the Police Department. Bidders are asked to <br />include, in the optional section, a proposal for enabling this feature and configuring this <br />functionality. <br /> <br />SIP Trunking: Provide a proposal for converting from PRI lines to SIP trunking. This would be <br />based on the current number of simultaneous calls or lower (to be determined by analysis of <br />current call load). In addition, bidders are asked to include additional licenses as required to use <br />SIP trunking and any additional configuration concerns. While this is not formalized at this <br />time, the City would likely desire to have one SIP trunk at the Civic Center (Police Department) <br />and one SIP trunk at the Senior Community Center for redundancy purposes. This should be <br />factored into the proposal, as well. Although this item is optional, the City may utilize this bid to <br />perform the conversion later. <br /> <br />V. PROPOSAL REQUIREMENTS <br /> <br />Successful proposals shall include: <br /> <br />1. Address all items specified as Required Items in Section IV-SCOPE OF SERVICES. <br />Proposals that do not provide Optional Items will be scored lower. <br /> <br /> <br />RFP 56242 – Cisco Call Manager Upgrade Page 6 of 35 <br />316