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Phase II: Implementation <br />Implementation of hardware and software with configurations finalized from Phase I. <br />Note: All tasks specified are to be completed remotely during business hours. The actual <br />__cutover_/migration_of services will -occur during a -maintenance windowplannedfor after business hours. <br />Cisco Unified Communications Upgrade Preparation: <br />• Provide and explain the phone/equipment data collection form(s). SPS will work with City of San <br />Leandro to explain the template fields, and the information that is needed. City of San Leandro will <br />complete the data collection form(s). A major component of the template includes a spreadsheet which <br />will detail the configuration of phones including: extensions and physical locations. <br />• Gather relevant Cisco UC licensing purchased for migration <br />• Prepare the appropriate upgrade download files (ISO images, COP files, etc.) <br />• Document registered devices via Real -Time monitoring tool (RTMT) <br />• Determine TFTP strategy (phone firmware) and strategy for phones which require multiple firmware <br />upgrades <br />Cisco Business Edition 6000 Unified Communications Hardware Appliance / Virtual Hypervisor: <br />• Configure [2] UCS C220 server hardware. <br />• Configure BIOS and required hardware settings (RAID, etc.) per Cisco requirements. <br />• Upgrade/patch all firmware, BIOS, and CIMC (management console): <br />o Download latest stable CIMC release and apply to servers using Host Upgrade Utility. <br />o Configure CIMCs for Auto Startup upon Power Failure. <br />Configure out -of -band IP access to CIMC. <br />Install VMware ESXi and prepare ESXi for product installations: <br />o Apply latest ESXi patches and updates available from VMware. <br />o Configure ESXi required settings, per Cisco requirements and recommendations. <br />o Configure VM Latency Sensitivity to High. <br />o Configure VMware hypervisor switch and VMhost network as a single VLAN/link. <br />o Configure multiple links as adaptor teaming (active/active, or active/passive). <br />Deploy tools to perform an upgrade and server migration. <br />Cisco Unified Communications Manager (CUCM), Emergency Responder (CER) Upgrade and Migration: <br />• Perform a 1 -to -1 migration from the existing Cisco Media Convergence Servers (MCS) servers to the <br />Cisco Business Edition 6000 servers. An upgrade to software version 11.x will occur on the two <br />applications during this migration process. <br />• The following applications will be upgraded and migrated: <br />o [1] CUCM and [1] CER Publisher nodes — City Hall, San Leandro, CA <br />o [1] CUCM Subscriber node — Police Department, San Leandro, CA <br />• Complete build and configuration of server applications and apply licensing. <br />• Download patches, software packages, security, or caveat fixes for included applications. <br />• Configure VMware VMTool installation for all UC host applications. <br />• Configure hosts for Auto -Startup upon power cycle and ESXi shutdown/restart/power on. <br />Note: Once this phase begins, all Adds/Moves/Changes must be manually recorded and replicated on <br />the new servers, after build out. A database freeze of several days to weeks is likely. <br />Consulting Services Agreement between City of San Leandro and 07/17/2017 <br />Strategic Products and Services, LLC for Cisco Phone System Upgrade Exhibit A — Page 4 of 12 <br />