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4. What are the computer hardware and software specifications for the bank’s on-line system? <br /> <br />5. Please provide a sample of prior day and intra day reports that would be the best example of <br />the system’s capabilities. Include the reports in this section. <br />6. Can the bank provide credit or deposit information by location or identifier number as part of <br />these reports? <br /> <br />7. What is the bank's contingency plan for providing this information in the event of unexpected bank systems problems or natural disasters? <br /> <br />8. What other on-line or Internet based systems are currently available to customers? <br /> Tab N – Bankcard Processing: (Two page maximum preferred.) The City currently processes <br />approximately $1-2 million bankcard charges annually. The City currently accepts Visa, <br />MasterCard, and Discover credit card payments for various fees and permits at the following <br />locations (using a third party processor): <br />• City Hall-Finance Department (new) • Marina Community Center <br />• Library <br />• Library Cafe <br />• Building and Planning Department <br /> <br />1. Please describe the bank's Bankcard and Point-of-Sale processing capabilities. <br />2. Please quote a discount rate and all other applicable charges for the credit card processing <br />described above. <br /> <br />3. What are the fees associated with debit card transactions? The City is not currently using this service but would like to receive information at this time. <br /> <br />4. When and how will the City receive funds for each day's transactions? Is settlement by ACH <br />or Fed Wire? Are settlement amounts listed separately on the bank statement or will they <br />appear as one lump sum? Will the bank break out settlement amounts by merchant location? <br />5. Is the bankcard relationship managed by a separate unit of the bank, or by the Account <br />Relationship Manager? Please briefly describe the structure of this area. <br /> Tab O – Electronic Direct Payment Services: (Two page maximum preferred.) 1. Please thoroughly describe the bank's electronic bill payment, EFT and ACH services. Does <br />the bank offer both ACH debit and credit programs as part of this service? <br /> <br />2. What hardware, software, and special programming are required for the implementation of an ACH credit program for payments to City vendors? <br /> <br />3. Please detail all costs associated with ACH for a vendor payment program. <br />258