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4. Please detail all costs associated with your automatic bill payment program. <br /> <br />5. Please detail all costs and processes for auto draft (automatic payment deductions). <br /> Tab P – Conversion Plan: (Two page maximum preferred.) <br /> 1. Describe the overall plan your financial institution would coordinate to ensure a smooth <br />transition from current provider. <br /> 2. Describe the on-site training to the City’s staff for the operation and use of the financial <br />institution’s services and automated systems for areas of service. <br /> <br />3. Provide a time line schedule and applicable charges for the conversion plan. <br /> Tab Q – Investment Services: (Two page maximum preferred.) Describe investment services <br />offered by the financial institution; exclude duplicate description of overnight Sweep Account <br />capabilities in this section. <br /> Tab R – Service Enhancements. (One page maximum preferred.) Based on the information provided in the RFP and your bank’s knowledge of the public sector, please describe any services or technological enhancements, not previously mentioned, that may be considered for further <br />improving the effectiveness of the City’s treasury management operations. <br />Tab S – Business Continuity Plan: (One page maximum preferred.) The City requires assurance of <br />ability to provide financial services in the event of a major emergency and during the disaster <br />recovery period. 1. Please describe in detail, the bank’s compliance with state and federal regulations pertaining <br />to this area. <br /> <br />2. Please describe testing of core service applications and system that assure information <br />backup, anti-intrusion and other privacy requirements. <br /> 3. Describe operational diversification and geographic dispersal of service centers. <br /> Tab T – Proposer’s Insurance Certificates: Provide a list of insurance carried and amounts covered. Indicate insurance underwriter or if self-insured. <br /> <br />The selected financial institution must within (20) working days of award of contract, provide and <br />maintain in force at all times during the term of the services contemplated, Certificates of Insurance <br />providing coverage as specified herein for Workers’ Compensation, Commercial General Liability, Automotive Liability, and Errors and Omissions Liability or Professional Liability in amounts consistent with the services provided and as determined jointly by the City and the Bank. Such <br />policies shall be issued by companies admitted in the State of California. <br /> Tab U - Banking Services Bid Form- Please complete per form shown in Appendix. In addition to submitting with proposal responses, this form must also be submitted in the Excel format. The file <br />259