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Consulting Services Agreement between City of San Leandro and 12/18/2017 <br />ConvergeOne, Inc. for Polycom Videoconferencing Equipment Exhibit A – Page 5 of 10 <br />CONVERGEONE, INC.will provide Project Management Services to help you effectively manage the <br />project and control risks in the deployment. CONVERGEONE, INC. will designate a Project Manager who <br />will act as the single point of accountability for all CONVERGEONE, INC. contract deliverables for the <br />duration of the Project. <br />Phase I: Project Initiation <br />The purpose of the Project Initiation phase is to kick off a new project, assign resources, and validate scope <br />and objectives. During this phase the following will be performed: <br />Identification of roles and responsibilities and client resource requirements <br />Project kick off calls <br />Scope validation and solution review <br />Validation and verification of hardware and software components <br />Change Management process review <br />Communication Plan review <br />Phase II: Project Planning and Design <br />The purpose of the Project Planning phase is to establish an accurate plan and schedule, gather required <br />data, and finalize the design and plan for implementation. During this phase the following will be performed: <br />Development of Project Plan including milestones, tasks, and timelines <br />Perform data collection and discovery <br />Updates to Designs and Drawings <br />Finalize the Project and Test Plans <br />Phase III: Deployment <br />The purpose of the Deployment phase is to execute the plan and implement the design approved during <br />the Planning phase. During this phase the following will be performed: <br />Installation and/or upgrade of hardware and software components per design <br />Configuration and integration of hardware and software components per design <br />Commissioning / Acceptance testing <br />Phase IV: Close-out <br />The purpose of the Close-Out phase is to finalize all project deliverables including reviews and <br />documentation. During this phase the following will be performed: <br />Confirmation that the design and implementation criteria have been met <br />Confirmation that the acceptance testing criteria have been met <br />Transfer of project knowledge to client representatives <br />Finalize documentation as specified in the SOW <br />Project acceptance and sign-off <br />Services and Deliverables <br />146