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Project Methodology <br /> CONVERGEONE, INC. will provide Project Management Services to help you effectively manage the <br /> project and control risks in the deployment. CONVERGEONE, INC. will designate a Project Manager who <br /> will act as the single point of accountability for all CONVERGEONE, INC.contract deliverables for the <br /> duration of the Project. <br /> Phase I:Project Initiation <br /> The purpose of the Project Initiation phase is to kick off a new project, assign resources, and validate scope <br /> and objectives. During this phase the following will be performed: <br /> • Identification of roles and responsibilities and client resource requirements <br /> • Project kick off calls <br /> • Scope validation and solution review <br /> Validation and verification of hardware and software components <br /> • Change Management process review <br /> • Communication Plan review <br /> Phase II: Project Planning and Design <br /> The purpose of the Project Planning phase is to establish an accurate plan and schedule, gather required <br /> data, and finalize the design and plan for implementation. During this phase the following will be performed: <br /> • Development of Project Plan including milestones, tasks, and timelines <br /> • Perform data collection and discovery <br /> • Updates to Designs and Drawings <br /> • Finalize the Project and Test Plans <br /> Phase III:Deployment <br /> The purpose of the Deployment phase is to execute the plan and implement the design approved during <br /> the Planning phase. During this phase the following will be performed: <br /> • Installation and/or upgrade of hardware and software components per design <br /> • Configuration and integration of hardware and software components per design <br /> • Commissioning /Acceptance testing <br /> Phase IV:Close-out <br /> The purpose of the Close-Out phase is to finalize all project deliverables including reviews and <br /> documentation. During this phase the following will be performed: <br /> • Confirmation that the design and implementation criteria have been met <br /> • Confirmation that the acceptance testing criteria have been met <br /> • Transfer of project knowledge to client representatives <br /> • Finalize documentation as specified in the SOW <br /> • Project acceptance and sign-off <br /> Consulting Services Agreement between City of San Leandro and 12/18/2017 <br /> ConvergeOne, Inc.for Polycom Videoconferencing Equipment Exhibit A—Page 5 of 10 <br />