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Updated configuration files for all devices in Scope of Work User guide for Firepower Umbrella with screen shots of • Management access • Policy configuration • Alerts and logs • Creating a new policy • Editing an existing policy Project Closeout At the conclusion of the project, ConvergeOne and the Customer will conduct a project closeout meeting. Below are the items that will be covered in the meeting: Review of the project deliverables, major milestones and accomplishments Review of quality results Review of key lessons learned Review of any outstanding issues or Customer dissatisfaction Discussion of any further steps required by either the Customer or ConvergeOne Project Management ConvergeOne assumes the following project management responsibilities: Designate a ConvergeOne Project Manager to be the Customer's primary point of contact for all project activities Coordinate with the Customer and ConvergeOne project personnel to facilitate the pro ect, Regularly review ConvergeOne project activities, any checkpoint meetings and overall schedule for the project activities Ensure ConvergeOne employees and any ConvergeOne subcontractors conform to the Customer's reasonable workplace policies, conditions and safety regulations that are consistent with ConvergeOne' obligations herein. Customer will provide a written list of these obligations to ConvergeOne in writing prior to commencement of the Services. ConvergeOne personnel or subcontractors shall not be required to sign individual agreements with the Customer or waive any personal rights Confirm the Customer's business goals and review items to be completed prior to the installation or deployment date(s) Consulting Services Agreement between City of San Leandro and 07/16/2018 ConvergeOne, Inc. for Cisco Firewall Upgrade Project Exhibit A - Page 7 of 10