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THE CITY OF SAN LEANDRO NEEDS ASSESSMENT The surge of popularity of the internet in recent years has led to a monumental increase in its capabilities and has tightly integrated it into the everyday lives of both individuals and businesses. As residents and businesses discover more beneficial applications, each of which requiring an increasing amount of bandwidth capacity, communities are finding that their broadband service needs are not being met. As part of the needs assessment process, Magellan Advisors' conducted candid and open discussions with key city staff, community organizations, business and community leaders, and technology service providers. The goal of the meetings was to better understand San Leandro's broadband market conditions and to learn about the challenges of the people who live, work, and operate businesses in San Leandro today. The needs assessment for the City of San Leandro includes the results from interviews with the City Manager and Assistant City Manager, as well as other City departments and stakeholder institutions conducted in October 2017; feedback from four broadband workshops over a three-day period (February 2018) including one for businesses, another for anchor partners such as regional utilities and transportation, and one for residents; and a Broadband Business Survey distributed in January 201845. In addition, a residential survey was also distributed during the same timeframe with 1,833 responding46 Figure 29, Sunley Responses Biuslliness and IRe iderntlla� Siluirvey l esp 11 e 59 BuM rn r s VIII 830 Res Wend all 1833 500 1.0010 1500 20010 IIIIIIIIICor'xmp1ete IIIIIIIII flota1 The results of the data collected through this process are provided in the following sections and comprise the City of San Leandro's Broadband Needs Assessment. 41 The survey obtained 89 responses, 59 of which were complete, from San Leandro's business community 46 830 of these 1,833 responses were complete. 63 1 P City of San Leandro, CA Fiber Master Plan