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5. TRADEMARK OWNERSHIP. Granicus and Client's Trademarks are listed in the <br />Trademark Information exhibit attached as Exhibit E. <br />5.1 Each Party shall retain all right, title and interest in and to their own Trademarks, <br />including any goodwill associated therewith, subject to the limited license granted pursuant to <br />Section 5.2 hereof. Upon any termination of this Agreement, each Party's right to use the other <br />Party's Trademarks pursuant to this Section 5 terminates. <br />5.2 Each Party grants to the other a non-exclusive, non -transferable (other than as <br />provided in Section 5 hereof), limited license to use the other Party's Trademarks as is reasonably <br />necessary to perform its obligations under this Agreement, provided that any promotional materials <br />containing the other Party's Trademarks shall be subject to the prior written approval of such other <br />Party, approval of which shall not be unreasonably withheld. <br />6. LIMITATION OF LIABILITY <br />6.1 Warranty Disclaimer. Except as expressly provided herein, Granicus' services, <br />software and deliverables are provided "as is" and Granicus expressly disclaims any and all express <br />or implied warranties, including but not limited to implied warranties of merchantability, and <br />fitness for a particular purpose. Granicus does not warrant that access to or use of its software or <br />services will be uninterrupted or error free. In the event of any interruption, Granicus' sole <br />obligation shall be to use commercially reasonable efforts to restore access. <br />6.2 Limitation of Liabilities. To the maximum extent permitted by applicable lav, <br />Granicus and its suppliers and licensors shall not be liable for any indirect, special, incidental, <br />consequential, or punitive damages, whether foreseeable or not, including but not limited to: those <br />arising out of access to or inability to access the services, software, content, or related technical <br />support; damages or costs relating to the loss of profits or revenues, goodwill, data (including loss <br />of use or of data, loss or inaccuracy or corruption of data), or cost of procurement of substitute <br />goods, services or technology, even if advised of the possibility of such damages and even in the <br />event of the failure of any exclusive remedy. In no event will Granicus' and its suppliers' and <br />licensors' liability exceed the total amount of Managed Services Fees paid by Client under this <br />Agreement for the six (6) month period prior to the date the claim arose, regardless of the form of <br />the claim (including without limitation, any contract, product liability, or tort claim (including <br />negligence, statutory or otherwise). <br />CONFIDENTIAL INFORMATION & OWNERSHIP. <br />7.1 Confidentiality Obligations. Each party agrees to keep confidential and not <br />disclose to any third party, and to use only for purposes of performing or as otherwise permitted <br />under this Agreement, any Confidential Information of the other Party. The receiving party shall <br />protect the Confidential Information using measures similar to those it takes to protect its own <br />confidential and proprietary information of a similar nature but not less than reasonable measures. <br />Each party agrees not to disclose the Confidential Information to any of its Representatives except <br />those who are required to have the Confidential Information in connection with this Agreement and <br />then only if such Representative is either subject to a written confidentiality agreement or <br />otherwise subject to fiduciary obligations of confidentiality that cover the confidential treatment of <br />the Confidential Information. <br />GRANICU5, INC. SERVICE AGREEMENT 4 Version 6.3 <br />WITH THE CITY OF SAN LEANDRO MARCH 28, 2017 <br />