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5.2 On -Demand program monitoring <br />Nelson\Nygaard will assist San Leandro staff with troubleshooting on -demand program monitoring from <br />beginning of service through six to eight months after start of service. Nelson\Nygaard will update the <br />project team on action items as necessary. <br />5.3 Program monitoring report and meetings <br />Nelson\Nygaard will assist San Leandro staff with formatting and preparing a program monitoring report <br />for both FLEX Shuttle and FLEX On -Demand to be presented to the City Council (or a subcommittee) and <br />the Senior Commission. The project team will determine appropriate materials (e.g. PowerPoint, Boards, <br />etc) and Nelson\Nygaard staff will prepare materials and provide up to two staff members to present <br />and/or support staff in presenting. <br />Deliverables: 5.1 Documentation of action items as necessary. <br />5.2 Documentation of action items as necessary. <br />5.3 Materials and staff support for presentation to City Council and the Senior <br />Commission. <br />6.1 Miscellaneous project implementation (client approved) <br />Nelson\Nygaard will reserve budget and hours up to the amount stated for Task 6 to meet any as yet <br />undetermined project needs. Task 6 will only be implemented on client request and approval in writing <br />(email is acceptable). The project team will determine any deliverables as necessary. <br />Deliverables: 6.1 To be determined by project team. <br />Consulting Services Agreement between City of San Leandro and 07/01/2020 <br />Nelson Nygaard Consulting Associates — Exhibit A Page 3 of 3 <br />