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<br />12. Technical Requirements: <br /> <br />ID # Description <br />Vendor <br />Response <br />(see Index) <br />Comment <br />12.1 <br />Supports at least 4 concurrent users. Session should <br />be able to be configure to time out after a period of <br />inactivity. <br /> <br />12.2 Supports remote access for viewing and creating reports <br /> <br />12.3 <br />Includes comprehensive administrator, user, and <br />technical documentation describing all functions and <br />operations of the system. Technical documentation <br />should describe all configuration options, including their <br />default values, and should include the following or <br />equivalent: <br /> System operations documentation <br /> System technical documentation <br /> System end user’s documentation <br /> Help Desk documentation <br /> System/Architecture diagrams <br /> Data Dictionary <br /> As-built documentation of all configuration, including <br />modifications or customizations <br /> System back-up and recovery documentation <br /> Hardware documentation <br /> System maintenance documentation <br />12.4 Provides context sensitive help available at the field, <br />screen and module level. <br /> <br />12.5 Visually distinguishes between required and optional <br />fields. <br /> <br />12.6 Allows the City to define required and optional fields for <br />each screen or function. <br /> <br />12.7 Provides the functionality to create user-defined forms <br />and fields. <br /> <br />12.8 Allows binary (audio, video or image) data attachments. <br /> <br />12.9 <br />Provides the ability to perform data sharing with Microsoft <br />Office (MS) tools, including the ability to extract data to <br />MS Excel or from other MS Office applications. <br /> <br />2309