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<br /> <br />Consulting Services Agreement between City of San Leandro and 09/12/2020 <br />Tredent Data Systems, Inc. for Cisco Hybrid Maintenance Exhibit A – Page 2 of 2 <br /> <br />including cabling and shall make available storage space reasonably necessary for any parts or materials <br />needed at the site. <br /> <br />Associated equipment and contacts. Customer shall be responsible for the reliability and service of non - <br />covered equipment and programs interfacing with covered equipment or programs. <br />Customer shall identify individuals authorized to report software/hardware failures to TDS and TDS need <br />only respond to the identified individuals. <br /> <br />6. LIMITED WARRANTY <br /> <br />TDS warrants equipment replacement parts, other than consumable items, provided hereu nder to be free <br />from defect in materials and workmanship under normal use and service when such unit and parts are used <br />for the purposes for which they are designed, for a period of 30 days from the date of replacement. TDS <br />will, at its option either replace or repair any defective part which fails within the warranty or accept return of <br />the part and refund the part unit price paid by customer less a reasonable use charge. THIS WARRANTY <br />IS CUSTOMER'S ONLY WARRANTY WITH RESPECT TO SERVICES AND MATERIALS PROV IDED <br />PURSUANT TO THIS AGREEMENT, IT BEING UNDERSTOOD THAT TO THE EXTENT THAT A <br />SERVICE OR MATERIAL IS NOT COVERED BY THIS WARRANTY IT IS PROVIDED AS IS AND <br />WITHOUT WARRANTY. THE FOREGOING IS CUSTOMER'S EXCLUSIVE REMEDY WITH RESPECT <br />TO BREACH OF WARRANTY. THERE ARE NO OTHER WARRANTIES, EXPRESS, IMPLIED, OR <br />STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTANTABILITY AND FITNESS <br />FOR A PARTICULAR PURPOSE. <br /> <br /> <br /> <br />DocuSign Envelope ID: 5CE40CA9-2818-461E-820C-4124FE471152