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08SAN LEANDRO EQUITY PLANAPPROACH, PROCESS, RESEARCH METHODOLOGY experiencing that phenomenon as the sought-after data set. This method works well when seeking to understand the experience of day-to-day, person-to-per- son interactions. For example, if the phenomenon being investigated is implicit bias within an organization, then by studying the perspectives of multiple organizational stakeholders, a researcher can begin to generalize regarding what it is like to experience implicit bias at the organization, from the perspective of those that have experienced implicit bias. The stakeholder interview analysis can then help to inform strategies that seek to address implicit bias in a way that changes the day-to-day experience of those that experienced the implicit bias. By scaffolding TU with Phenomenology, primary and secondary data can be collected, analyzed and applied to develop strategies that both make structur- al changes within an organization, while also creating strategies that shift in- terpersonal and group dynamics, through the development of new shared lan- guage and person-to-person interactions. This ultimately leads to changes in organizational culture away from othering and towards belonging. DUE DILIGENCE PROCESS Seed’s due diligence process to assess individual and group DEIB perceptions and experiences included a combination of individual interviews, focus group sessions and surveys. INTERVIEWS AND FOCUS GROUPS From March 16 to May 18, 2021, Seed conducted: eighteen (18) individual in- terviews and twelve (12) focus group sessions that included thirty-three (33) participants. The City identified a diverse cross section of employees and community members to participate in the interview and focus group process. The diversity of participants included those working across a range of departments (Library, HR, IT, Police, Planning, Public Works, etc.), and diversity based on position, tenure, cultural background, age, gender, sexual orientation and other inherent and acquired diverse characteristics. Due diligence participants also included City Council members, community activists, residents, civic leaders, and representatives from non-profit organiza- tions, businesses, and faith-based organizations.