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Managing Tomorrow’s Resources Today Ms. Jennifer Auletta June 22, 2022 Page 2 of 7 1. Assist the City in implementing an SB 1383-compliant organics collection program for commercial customers. 1.1. Continue working with ACI to ensure AB 1826 and AB 341-regulated commercial customers, including multi-family, subscribe to organics collection service. HF&H will coordinate with ACI and Cascadia to provide the City with a cohesive approach to outreach and technical assistance for commercial customers who are not currently compliant with AB 1826 and AB 341. HF&H will work with up to 77 customers, reaching out via phone to the property contact, performing one site visit to meet with the property owner and providing technical assistance, and providing up to three follow-up calls or emails. Each customer will receive information on regulatory requirements, available services and programs, and recommendations on how to set up a successful organics program. HF&H assumes up to twenty percent of customers may require additional support and has designated resources to provide up to two site visits, one on-site training, and additional educational resources and recommendations to these customers. HF&H will collaborate with ACI to ensure organics collection services are implemented or waivers are granted, as needed, and records are consistently uploaded and maintained in Recyclist. HF&H expects to bring all 77 accounts into compliance by the end of the 2022 calendar year. Focusing on AB 1826 and AB 341-regulated generators will benefit the City twofold by fulfilling CalRecycle’s immediate enforcement efforts and preparing the City to implement further SB 1383 compliance measures. Throughout this task, HF&H will meet monthly with ACI and Cascadia to align outreach efforts and track progress on all non-compliant commercial customers. HF&H will continue to coordinate with the City and ACI, as needed, to facilitate the development of an accurate list of City facilities and service levels and provide recommendations to improve organics collection at City sites. HF&H will provide the City with regular updates at weekly meetings and work quickly to address any challenges or setbacks that may arise. 1.2. Review public education and outreach efforts for compliance with SB 1383, recommend adjustments, and support digital outreach. HF&H will support the City in the development of consistent public education and outreach messaging for compliance with SB 1383. By leveraging resources developed by StopWaste and integrating them into the City’s social media platforms (e.g., NextDoor, Facebook), the City will expand their reach into the digital sphere, thereby engaging a wider audience. HF&H will generate one social media post per month through the remainder of the 2022 calendar year for use on each of the City’s social media platforms and that may be adapted for other digital outreach. When appropriate, HF&H will utilize materials produced by StopWaste and/or ACI to reinforce consistent messaging and information across all three stakeholders.