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Managing Tomorrow’s Resources Today Ms. Jennifer Auletta June 22, 2022 Page 3 of 7 HF&H will also review other types of public education and outreach collateral, as mutually determined between the City and HF&H, to identify compliance gaps, offer guidance on successful community-based social marketing approaches, and maintain consistent messaging. The City will receive unmatched insights about developing effective educational collateral that HF&H has gained by working with hundreds of jurisdictions across California. After reviewing the materials, HF&H will generate an outreach and education compliance analysis that outlines the SB 1383 outreach requirements and options the City may take to meet compliance. HF&H will schedule a one-hour, virtual meeting with the City to review the compliance analysis and discuss recommendations to leverage current programs while also meeting the City’s foundational goals whether they are about cost savings, achieving zero waste, or any other combination of desired outcomes. 1.3. In collaboration with the City and ACI, develop and implement a multi-family organics service educational campaign. HF&H will coordinate with ACI, the City, and StopWaste/Cascadia, as needed, to develop a multi- faceted campaign to educate multi-family customers on the importance of organics recycling and how to successfully participate in the City’s programs. HF&H will schedule a campaign kickoff meeting with the City to determine the campaign goals, budget, resource needs, timeline, and metrics for tracing success. The City will receive a campaign plan which will be used to facilitate a discussion with ACI about the designation of campaign roles and responsibilities. HF&H will schedule and facilitate the meeting with ACI, take notes, and revise the campaign plan to incorporate roles, tasks, and responsibilities discussed. HF&H will utilize examples from our comprehensive internal database of educational collateral, resources from StopWaste and ACI, and language developed in Task 1.2 to generate up to two pieces of written collateral specific to the campaign that meet regulatory compliance and the City’s need. We will additionally review up to six educational materials generated by the City or ACI as part of the campaign for quality and consistency with the campaign brand. Throughout the campaign, HF&H will monitor progress by tracking the distribution of educational materials, including the delivery of kitchen pails to multi-family units by ACI, and monitoring the success metrics identified in the campaign kickoff meeting. 2. Assist City in developing a recordkeeping and reporting system and processes to meet SB 1383 jurisdiction reporting requirements. 2.1. Implement and train City staff on new recordkeeping system. HF&H has developed a proprietary data tracking and management system that can integrate easily with the City’s current databases, hauler reports, or other reporting systems, as necessary. The City will save time and costs by applying this pre-developed tool that includes capabilities to track edible food recovery data, outreach and education activities, program descriptions, and many other SB 1383 implementation record requirements. HF&H will offer up to two